Senior Analyst, Performance Reporting

Role overview

Responsibilities

• Conduct advanced data analysis, modelling, data mining, and data visualization.
• Develop reports on contractual performance, team performance, and key performance indicators.
• Create and facilitate training on reporting practices and dashboards for Commercial Management and supported departments.
• Prepare executive presentations and briefings on performance results, trends, risks, and opportunities.
• Support an inclusive, respectful, and accessible work and service environment.
• Participate in the TTC Customer Service Ambassador Program.

Qualifications

• Relevant post-secondary college diploma or university degree, or equivalent education, training, and experience, plus relevant performance reporting experience.
• Experience developing metrics, targets, benchmarks, and outcomes to monitor organizational progress against plans and priorities.
• Extensive financial and operational data analysis, modelling, reporting, and presentation experience supporting enterprise-level decisions.
• Knowledge of project management methodologies and experience managing projects.
• Strong knowledge of BI, analytics tools, and self-service platforms; Power BI experience is essential.
• Considerable hands-on experience designing and implementing multi-department e-learning programs.
• Expert knowledge of Excel, PowerPoint, and Word; strong quantitative and problem-solving abilities.
• Knowledge of data segmentation, clustering, and advanced analytics; SAP experience is an asset.

Skills and tools

• Relevant tools include SQL, Tableau, Power BI, and MicroStrategy; Power BI experience is essential.
• The role requires advanced analytics, data visualization, and business performance reporting skills.

Compensation and benefits

• The stated salary range is 115,570.00 to 144,526.20; no pay cadence is specified.
• Benefits include a defined pension plan, health, dental, and vision coverage, and professional development opportunities.

Schedule

• The position is 35 hours per week, with Saturday and Sunday off and a day shift.

Workplace

• The employer describes a flexible hybrid approach combining remote work and in-person collaboration.