Senior Analyst - Global Payments

Payment Processing & Treasury Operations

Banking & Settlement Management

Client & Stakeholder Management

Operational Excellence

Educational Qualifications

Experience

• 9+ years of relevant experience in Payments, Treasury Operations, Banking Operations, or Fund Services.
• Hands-on experience with SWIFT and FED payment processing.
• Experience managing FX transactions, payment investigations, and settlement activities.
• Prior experience in Transfer Agency operations is required.
• Exposure to Hedge Funds and Private Equity structures will be an added advantage.
• Strong understanding of payment processing and treasury operations.
• Knowledge of banking and settlement instructions.
• Proficiency in Microsoft Excel and Word.
• Ability to work efficiently in a Windows-based environment.
• Professional Skills
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities simultaneously.
• Strong research and resolution capabilities.
• Behavioral Competencies
• Relationship building and stakeholder management.
• Adaptability, resilience, and learning agility.
• High level of integrity and professionalism.
• Results-oriented with a strong sense of ownership.
• Logical thinking, decision-making, and innovative problem-solving skills.
• Strong teamwork and collaboration skills.
• Why Join Apex?
• Opportunity to be part of a rapidly growing global organization.
• Exposure to international markets and cross-jurisdictional operations.
• Work closely with senior leadership and industry experts.
• Gain broad exposure across fund services, treasury, and payment operations.
• Excellent opportunities for professional growth and career advancement.

Technical Skills

• Strong understanding of payment processing and treasury operations.
• Knowledge of banking and settlement instructions.
• Proficiency in Microsoft Excel and Word.
• Ability to work efficiently in a Windows-based environment.

Professional Skills

Behavioral Competencies

Why Join Apex?

Preferred Qualifications

• Exposure to Hedge Funds and Private Equity structures will be an added advantage.

Responsibilities

• Process and monitor various payment types, including: SWIFT Payments (MT103, MT202) FED Payments Internal Transfers Foreign Exchange (FX) transactions
• Demonstrate a strong understanding of end-to-end payment flows and manual wire processing.
• Review and validate Standard Settlement Instructions (SSIs) and identify any missing or incorrect information.
• Process subscription and redemption-related payments for funds.
• Verify and process fund-related vendor invoices through banking portals.
• Review custody and fund-related bank invoices for payment processing.
• Monitor payment mailboxes and prioritize transactions based on currency cut-off timings.
• Ensure all daily payment activities are completed accurately and within agreed timelines.
• Maintain working knowledge of global banking and settlement standards, including: ABA Sort Code BSB BIC/SWIFT Code IBAN RTGS NEFT
• Assist with cash settlement activities and support investigation of payment-related queries.
• Support global offices with daily payment and treasury requirements.
• Respond to client and internal stakeholder queries via email and phone.
• Escalate significant issues, exceptions, and operational risks to management in a timely manner.
• Collaborate effectively with internal teams to ensure smooth operations and high service standards.
• Maintain accuracy and quality while working under tight deadlines.
• Ensure all client deliverables are completed within established service levels.
• Contribute to process improvement initiatives and operational efficiency.
• Demonstrate flexibility to work across shifts based on business requirements.
• Qualifications & Experience
• Bachelor's degree in Commerce (B.Com), MBA, or an equivalent qualification.
• Master's degree in Commerce will be an added advantage.