Senior Analyst-Data Analytics
Key Skills for This Role
Full Job Posting
Qualifications
- 2-4 years of relevant experience in analytical domain.
- Intellectual curiosity, attention to detail ability to learn quickly and drive results.
- Ability to drive insights from data, manage multiple projects and drive results in a fast-paced environment.
- Strong collaboration skills with ability to build relationships and challenge the status quo.
- Excellent business writing and presentation skills with the ability to communicate effectively, build relationships and influence at all levels.
- Technical Skills: Familiarity with Google Big Query, SQL, Python, Lumi, PySpark and Tableau.
- Experience in dispute analytics, risk operations, or merchant business preferred.
- Experience in Machine Learning/ Cloud / Gen AI is a plus.
- Academic Background:
- Bachelors in Statistics/Mathematics/Economics/ Engineering/Data Science with relevant experience.
- Post Graduation in Statistics/Mathematics/ Economics/Engineering/Management is a plus.
- Familiarity with Google Big Query, SQL, Python, Lumi, PySpark and Tableau.
Responsibilities
- Provide analytic and execution support for merchant retention, trigger arbitration, treatment playbooks, and predictive insights that enable GMNS growth initiatives and CLM priorities.
- Analyze merchant performance, spend, engagement, coverage, and behavioral trends to identify early indicators of decline, retention risk, and growth opportunities and support field activation decisions.
- Support the development and scaling of merchant trigger capabilities, including deterministic and predictive triggers that help enable timely, insight-led interventions.
- Help translate analytical pilots and proof-of-concepts into governed, production-ready capabilities through enterprise platforms such as TargetIQ.
- Partner with cross-functional stakeholders to understand business questions, define analytical requirements, and deliver timely, high-quality insights.
- Translate complex data into clear, concise findings, treatment recommendations, and business actions that can be understood and acted upon by partners.
- Support automation and standardization of recurring analytics processes to improve efficiency, reduce operational risk, and increase speed to market.
Preferred Qualifications
- Experience in dispute analytics, risk operations, or merchant business preferred.
- Experience in Machine Learning/ Cloud / Gen AI is a plus.
- Post Graduation in Statistics/Mathematics/ Economics/Engineering/Management is a plus.
About American Express
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at American Express
Team Assistant
Gurugram, IND
This role is part of the Independent Compliance Testing (ICT) team within the second-line Global Risk and Compliance (GRC) function. The ICT team conducts risk-based compliance testing across American Express products an
Sr Mgr-Digital Product Mgmt
Toronto, CAN
American Express is seeking a Senior Digital Product Manager to evaluate, enable, and scale AI productivity tools for colleagues. The role owns product strategy, vendor and platform assessment, enterprise controls, launc
Senior Site Reliability Engineer I
Chennai, IND
At Loyalty Partner Solutions GmbH we are pioneers and technology leaders in high-performance loyalty management software for the airline, retail, travel, and transportation sectors. Headquartered in Munich, with teams ar
Senior Manager – Global Acquiring Partnerships and Programs
New York City, USA
Team Assistant
Gurugram, IND
Team Assistant
Gurugram, IND
Sr Mgr-Digital Product Mgmt
Toronto, CAN
Senior Site Reliability Engineer I
Chennai, IND
Senior Site Reliability Engineer I
Chennai, IND
Senior Manager – Global Acquiring Partnerships and Programs
New York City, USA
Sr Mgr-Digital Product Mgmt
Toronto, CAN
Sr Software Engineer I
Sunrise, USA