Senior AI Quality Engineer
Role Overview
The role owns quality standards for non-deterministic AI systems and builds tooling to validate AI-powered features and agent-based products.
The engineer partners with product, engineering, and QA on LLM-driven and agentic workflow testing, as well as traditional automation.
This is a hands-on individual-contributor role reporting to the QA Manager, with visibility into company AI initiatives.
Key Skills for This Role
Full Job Posting
Position description
The role owns quality standards for non-deterministic AI systems and builds tooling to validate AI-powered features and agent-based products.
The engineer partners with product, engineering, and QA on LLM-driven and agentic workflow testing, as well as traditional automation.
This is a hands-on individual-contributor role reporting to the QA Manager, with visibility into company AI initiatives.
Responsibilities
- Design and maintain LLM and agent evaluation frameworks, regression suites, golden datasets, and scoring rubrics.
- Build harnesses that catch hallucinations, tool-calling failures, prompt regressions, and unsafe or off-policy behavior.
- Define measurable agent-quality criteria for task completion, factual grounding, latency, cost, and reasoning quality.
- Integrate evaluations into CI/CD gates for model, prompt, and agent changes.
- Partner on observability and tracing for agent runs.
- Contribute API and end-to-end automation for AI features within larger product flows.
- Shape shared AI-testing practices and coach QA engineers across scrum teams.
Required experience and qualifications
- At least six years in QA, SDET, or test automation, with production automation delivered.
- Hands-on experience testing LLM-based or agentic systems, including evaluations, LLM-as-judge, prompt regression testing, or agent trajectory analysis.
- Prior experience in a shift-left, embedded QA model.
- Experience with a modern automation stack such as Playwright or Cypress and a typed language; TypeScript is preferred and Python is acceptable.
- Deep experience with Vitest, Jest, or Pytest and building custom test harnesses.
- API-first testing experience with REST and Postman or equivalent; fluency in HTTP-level testing, recording proxies, and service-to-service traffic.
- Working knowledge of CI/CD and evaluation integration; GitHub Actions is a plus.
- Familiarity with cloud secret managers and careful handling of sensitive test data in restore-from-production environments.
- Ability to reason about probabilistic systems, variance, sample sizes, confidence, and noisy results.
Preferred qualifications
- Experience with Langfuse, Braintrust, LangSmith, Ragas, or DeepEval is preferred.
- Familiarity with RAG systems, vector stores, or tool-calling frameworks is preferred.
- AI test-data strategy, synthetic data generation, and Datadog or similar observability experience are preferred.
Technology stack
- The listed stack includes TypeScript, Playwright, Vitest, Postman, GitHub Actions, Jira/Xray, Datadog, AWS, and emerging AI evaluation tools.
Compensation
- Annual base salary is CAD 100,000–130,000, with an annual bonus opportunity of 10%.
Benefits
- The posting lists medical, dental, and vision coverage; flexible spending accounts; paid time off and holidays; a 401(k) with company match and immediate vesting; company-funded life insurance; employee assistance programs; and mental-health benefits.
About Novara
Novara provides safety, operational-risk, and sustainability software, including platforms for managing risk, safety intelligence, and workforce participation.
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