Senior Administrator

NSPCC London & South East Regional Hub Senior Administrator

Contract : Permanent, 4 days per week

Salary : £28,337 - £31,485 plus £3,366 Inner London Allowance (pro rata)

Location : London (Camden) Office Based at Alexandra Ciardi House

Department: Local Services

At the NSPCC we firmly believe that every childhood is worth fighting for. This is what drives us, and the reason our Services team push themselves to transform the lives of children and families in person, in teams nationwide, and through the knowledge they share. Join us as a Senior Hub Administrator within the London and South East Hub and make a contribution that means everything.

The NSPCC London and South East Regional Hub, based in Camden, has an exciting opportunity for an experienced Senior Administrator to join the team. Using your excellent administrative and organisational skills you will support the team to promote and deliver a range of services directly to vulnerable children and families with complex risks and needs.

We are looking for someone who has a passion for the work they do, the skills to support a varied range of services and a desire to make a difference. If you are someone who likes to use their initiative and can create systems that maximise the efficiency and effectiveness of a diverse range of projects, then this is the right role for you.

the ability to establish effective administration systems in response to changing needs?

excellent organisational skills to co-ordinate competing demands and manage deadlines with attention to detail?

experience of managing staff, managing workloads for yourself and others, taking initiative and working collaboratively?

experience of providing administrative support preferably within services to children and families

Do you want to be part of a team that cares about the work they do and the people they work with?

Join us and make a difference. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. And you'll get to find your own way to make a difference that means more, and that impacts millions of young lives.

For further information please contact Kellie Ann Fitzgerald, Assistant Director on [email protected]

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If you are interested in applying for this role, we encourage you to apply early. To help us manage the process we may close the vacancy before the advertised closing date should we receive a strong response to the role.

In keeping with our values and our policies, if any individuals who are regrettably at risk of redundancy apply for a role and meet the minimum essential criteria they will be given priority consideration. We hope that you understand our position on this and that this will not discourage from applying. We cannot predict who, internally, will apply for a role, or whether they will meet the minimum essential criteria. Where no at-risk candidates meet the minimum essential criteria, all applications will be considered as normal.

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Key Documents

Senior Administrator (Local Services)_FINAL_February2026.pdf (1.28 MB)

Senior Administrator T&C - 2026.pdf (96.42 KB)

Supporting Documents

Policy on storage handling use retention and disposal of DBS PVG and Access NI disclosures (227.92 KB)

Our Benefits (5.84 MB)

Recruitment of ex-offenders policy (268.33 KB)

Safeguarding Statement (455 kB)

Inclusive Recruitment Practices (943 kB)

EDI Action Plan (677 kB)

Becoming Trauma-Informed (3 MB)

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

At the NSPCC we are on a journey to becoming a trauma-informed organisation for the children, young people and families that we work with, as well as our staff and volunteers. To be trauma-informed is one of the guiding principles that shape and guide our 2021-2031 Strategy. This means understanding the nature of adversity, trauma, and resilience so that we can work towards reducing and preventing further harm and promoting recovery and healing. Coming to work at the NSPCC will provide the opportunity for you to join us in our commitment to becoming a trauma-informed organisation.