Senior Accountant Credit Control
Skills
About This Role
Analysis
- Receive new credit requests and submit for evaluation from commercial and review customers credit rankings with banks.
- Implement the credit policy by regularly checking the credit report and flagging any high-risk customers.
- Proactively manage debt collection on assigned portfolio accounts and maintain proper communication with customers to ensure smooth collections.
- Issue statements of accounts to customers using established guidelines.
- Review requests for payment plans and implement them accordingly.
- Be the focal point for customers and coordinate internally to answer queries and resolve disputes in order to facilitate payments from customers.
- Prepare working file for bad debt and ECL provisions Coordinate with treasury and collection for any payment rEliminate non-value activities and seek automation for repetitive tasks
- Have a strong systematic approach towards dunning processes
Communication
- Preparation of customer files for legal support and escalation to senior management.
- Preparing weekly reports on credit control performance.
- Maintain and document accurate activities on daily basis.
- Able to have a firm but fair attitude towards dispute resolution with customers
- Experience in communicating with people of different cultural backgrounds
Reporting
- Weekly collection reports.
- Weekly Ageing reports.
- Report for provision on doubtful receivable balances.
- Customer account analysis.
- Propose write offs.
- Related party aging report.
- Intercompany aging.
Others
- Implementation of policies and procedures relating to credit control section.
- Continuous enhancement of processes and procedures to improve efficiency.eceived.
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