Self Storage Facility Manager

Self Storage Facility Manager Compensation

• $20.00 per hour
• Potential Bonus Opportunities
• 401(k) Plan
• Medical benefit stipend of $525 per month
• Dental Insurance
• Vision Insurance
• Life, Hospital & Critical Illness Insurance benefits available
• Pet Insurance
• Holiday Pay
• Paid Time Off (PTO)
• Work/Home Life Balance
• Opportunities for Career Advancement

Self Storage Facility Manager Responsibilities

• Sales & Customer Service:
• Rent storage units to customers using effective sales strategies based on customer needs.
• Provide exceptional customer service to both new and existing customers, building strong rapport and maintaining professional communication.
• Respond to customer inquiries and resolve complaints in a courteous and timely manner.
• Meet or exceed sales goals for insurance, merchandise, and unit rentals.
• Prepare auction units in accordance with company procedures and lien laws when necessary.
• Perform opening and closing duties in accordance with company policies and procedures.
• Financial Transactions & Reporting:
• Accept payments and process transactions accurately.
• Complete daily bank deposits and maintain proper documentation.
• Follow all company protocols related to cash handling and recordkeeping.
• Property & Unit Maintenance:
• Conduct daily property walks, perform lock checks, and ensure all units are clean and operational.
• Keep the office, property, and vacant units clean and organized at all times.
• Perform general maintenance, including:
• Plumbing: Repairing leaks, unclogging drains, and installing fixtures.
• Electrical: Troubleshooting wiring, replacing outlets, and installing light fixtures.
• Carpentry: Repairing doors, windows, and minor structural elements.
• HVAC: Basic knowledge of heating and air systems for minor fixes or coordination with vendors.
• Handle groundskeeping duties such as mowing, trimming, planting, and snow removal during winter months.
• Operational Oversight:
• Ensure the facility is secure, well-maintained, and compliant with company standards.
• Monitor equipment and property conditions, report larger repair needs, and follow up as needed.
• Perform other general office and maintenance duties as assigned to support operations.
• Regulatory Compliance:
• Adhere to all company policies and procedures, as well as applicable local and state regulations.
• Maintain accurate and up-to-date records related to unit rentals, maintenance activities, and customer interactions.
• This job description outlines the general responsibilities of the role and may be subject to change based on business needs.

Self Storage Facility Manager Qualifications

• Willingness to work respectfully with people of diverse backgrounds
• 2-3 years of managerial experience
• Basic computer skills and proficiency in Microsoft Word & Excel
• Strong written and verbal communication
• Professional presentation
• Must have a flexible schedule with weekend availability
• Ability to solve problems involving: residents, personnel, finances, equipment/ maintenance issues, emergency situations, etc.
• Willing to learn and a drive to improve community/asset
• General maintenance skills required; general plumbing, electrical, carpentry & HVAC knowledge
• Ability to lift to 50 pounds is required
• Valid driver's license and clean background required in order to complete daily bank deposits

Disclosures