Security Service Technician

We are seeking an experienced Security Service Technician to join our Sydney Service Team.

This is an excellent opportunity for a security professional who enjoys a variety of work, strong customer relationships, and hands-on technical problem-solving. You'll work across a portfolio of commercial customers, servicing and maintaining advanced security systems while also managing small to medium upgrades and fit-out projects.

You'll have the opportunity to expand your expertise and develop your career into areas such as project delivery, commissioning, technical leadership, sales, and management.

What You'll Be Doing

As a Security Service Technician, you will:

Diagnose, troubleshoot and repair security systems across customer sites

Perform scheduled preventative maintenance and system inspections

Deliver small to medium security upgrades and fit-out projects

Commission newly installed security systems

Prepare quotations for repair works and recommended upgrades

Build strong relationships with customers and provide expert technical support

Coordinate with subcontractors and internal project teams to ensure successful project delivery

Support the wider Projects Team across new and existing customer sites

Technologies You'll Work With

Security platforms including:

Johnson Controls P2000

C•CURE

Lenel

Concept

Tecom

Gallagher

CCTV and video management systems including:

Genetec

Milestone

Aimetis

Victor

ExacqVision

NVRs, DVRs and network-based security infrastructure

Experience or certifications in Gallagher, C•CURE or Integrity are highly regarded but not essential.

What We're Looking For

To be successful in this role, you'll have:

Minimum 2 years' experience in a similar security technician role

Strong troubleshooting and fault-finding experience

Sound networking, systems and PC knowledge

Experience installing, servicing and commissioning electronic security systems

Excellent communication and customer service skills

Ability to work independently while contributing to a collaborative team environment

Essential Requirements

Australian working rights

Current NSW Driver Licence

Current Security Licence

Current Cabling Registration

White Card (Construction Induction Card)

Why Join Johnson Controls?

Career Growth & Development

Ongoing technical training and professional development

Access to internal and external certification programs

Career pathways across service, projects, commissioning, leadership and sales

Salary and employment conditions are aligned with the applicable EBA, with overtime opportunities available

Work with Leading Technology

Exposure to some of Australia's most advanced commercial security environments

Opportunity to work across multiple security platforms and technologies

Supportive Team Culture

Collaborative and knowledgeable team environment

Strong focus on employee wellbeing and work-life balance

Backed by a globally recognised and financially stable organisation

Ready to Take the Next Step?

If you're a motivated Security Technician looking to join an industry leader and build a long-term career, we'd love to hear from you.

Apply now and become part of the team helping create safer, smarter buildings across Sydney.

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