Security Service Manager Winnipeg

Role overview

Work arrangement

• Hybrid arrangement combining remote, office-based, and on-site responsibilities.
• Primary office is in Winnipeg, Manitoba, with regular travel to client sites throughout the Winnipeg region.
• The role may require responding to urgent operational matters outside regular business hours.

Compensation

• Annual salary is $60,000–$64,800, inclusive of car allowance.
• Additional compensation includes a non-taxable fuel allowance and performance-based bonuses.

Responsibilities

• Oversee daily security operations across assigned client sites and ensure compliance with company, contractual, regulatory, legislative, and licensing requirements.
• Conduct site inspections and operational audits; implement emergency response procedures, investigate incidents, address risks, and apply corrective actions.
• Supervise, support, and develop security personnel; optimize staffing and resource allocation while maintaining service standards.
• Build client relationships, address service issues, hold performance meetings, and prepare operational reports and updates.
• Support budgeting and financial planning, monitor expenses, identify savings, and contribute to branch targets.
• Identify regional business opportunities, collaborate on proposals and contracts, expand client accounts, and monitor market and competitor activity.

Qualifications

• 3–5 years of experience in security operations or management, including at least 3 years in a supervisory role.
• Demonstrated leadership and team management skills; strong knowledge of security operations, risk management, and incident response.
• Strong communication, organizational, and client relationship management skills; ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and security management systems.
• Valid Manitoba Class G driver’s licence with a clean driving record.
• Ability to travel throughout the Winnipeg region and respond to emergencies outside regular business hours when required.

Benefits

• Flexible tiered benefits, pension plan, and a company vehicle or car allowance as applicable.
• Ongoing professional development and training opportunities.