Security Project Manager 2
Role Overview
Lead national access control, CCTV, intrusion alarm, and intercom projects for assigned customers.
Act as the primary Johnson Controls contact for large national accounts and coordinate with local branches.
Oversee service programs, project updates, deliverables, invoicing, escalations, and customer communication.
Key Skills for This Role
Full Job Posting
Role Overview
Lead national access control, CCTV, intrusion alarm, and intercom projects for assigned customers.
Act as the primary Johnson Controls contact for large national accounts and coordinate with local branches.
Oversee service programs, project updates, deliverables, invoicing, escalations, and customer communication.
Project Delivery
- Manage projects from booking and kickoff through scheduling, mobilization, change orders, completion, closeout, and invoicing.
- Pursue justified change orders and assess client bulletins, field directives, and schedule changes.
- Order materials, coordinate jobsites, and ensure installations meet project requirements and program standards.
- Complete projects within time, budget, and scope and resolve issues affecting system functionality.
- Compile as-built and commissioning documentation where required.
Financial and Team Management
- Oversee project costs, billings, collections, profitability, and cash flow for assigned accounts.
- Provide work direction, coaching, mentoring, and technical assistance to project personnel and subcontractors.
- Track milestones, material receipt, technician scheduling, completion forecasts, escalations, and invoicing.
- Communicate project status to management and maintain long-term relationships with customers and contractors.
Training and Safety
- Coordinate site-specific owner and operator training and provide system documentation and manuals.
- Ensure work complies with applicable codes and standards and uphold employee and subcontractor safety.
Required Qualifications
- At least 4 years of project, program, or technical management experience, or 8 years of fire and security field technician experience on large complex projects.
- Working knowledge of electricity and electronics.
- Ability to communicate technical material to non-technical audiences and work independently.
- Strong customer service, verbal communication, and written communication skills.
- Proficiency with Microsoft Office Suite, Adobe Writer, Visio, and a basic Windows environment.
- Ability to interpret complex building, mechanical, and electrical documents, project plans, specifications, schedules, and equipment manuals.
Preferred Qualifications
- PMI/PMP or CSPM accreditation, or willingness to obtain it within two years.
- Experience handling simultaneous challenges across multiple disciplines.
- Existing or eligible Canadian government security clearance.
- Knowledge of Canadian security installation, building, and fire-code standards.
Compensation and Benefits
- The posting states that the hiring salary is determined by education, experience, knowledge, skills, abilities, internal equity, and market data.
- The role includes a competitive bonus plan and benefits package.
- Benefits include paid vacation, holidays and sick time, medical, dental and vision care, and possible use of a company vehicle depending on work location.
Work Environment
- The role coordinates jobsites, installations, field technicians, subcontractors, and national customer accounts.
- The position emphasizes employee and subcontractor safety and may include site-specific customer training.
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