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Securities Services – Client Solutions Manager – Vice President

JPMorgan Chase
Brooklyn, USA
Full-time
Executive
Onsite
Discovered 1 weeks ago

Full Job Posting

Job responsibilities

  • Lead execution of key implementation projects, managing resources across multiple locations and disciplines
  • Drive client requirements gathering, propose and influence target solutions
  • Design, document, and collect sign-off on scope and solutions with internal partners
  • Develop and manage project delivery plans, facilitate negotiation of client legal agreements, and execute plans with robust governance and reporting
  • Actively mitigate and manage project risk, coordinate timely resolution of issues, and manage scope containment and change management
  • Motivate virtual teams across locations and disciplines
  • Execute post-implementation and production satisfaction reviews to improve practices
  • Prioritize, track, and report on all projects in the pipeline
  • Ensure compliance with all controls and procedures
  • Own project communication to internal and external stakeholders
  • Deliver high levels of internal and external client satisfaction

Required qualifications, capabilities, and skills

  • Working knowledge of Securities Services products (Custody, Fund Accounting, Fund Admin, Hedge Funds Services, Private Funds Services, Investment Analytics, Compliance, ETFs, IMOS, Trading Services, Prime Custody, Fusion)
  • Project and program management skills
  • Highly structured and methodical execution
  • Clear, articulate, and concise verbal and written communication
  • Client-facing skills
  • Proven ability to influence and work collaboratively with multiple internal disciplines
  • Strong presentation skills
  • Keen eye for identifying and resolving risks
  • Ability to systematically remove ambiguity from projects
  • Relationship skills to influence across functions; reputation for integrity, intelligence, and problem solving
  • Ability to work well in an evolving environment

Preferred qualifications, capabilities, and skills

  • Bachelor’s degree
  • 5+ years in Financial Services, particularly Securities Servicing Industry
  • 3+ years in a client-facing project management role or commensurate experience

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