Secretary To Executive
Full Job Posting
Responsibilities
- What you’ll be doing
- Providing full diary management to the Directors, including arranging and reprioritising meetings, coordinating complex travel, and supporting forward planning. Supporting communications, events, logistics such as venue bookings, and ad hoc requests as needed. Assisting with onboarding new members of the Directors’ leadership teams and managing monthly expenses, invoices, and HR administration.
- Maintaining up-to-date organisational materials (e.g. structure charts) and Teams sites, while ensuring information flow to and from the Directors is timely and accurate. Preparing and formatting materials for internal and external meetings and communications, and consistently delivering a professional, proactive service with high standards, discretion, flexibility, and integrity.
- About you
- Organisational and prioritisation skills, with the ability to manage multiple tasks effectively
- Clear and professional communication with experience of managing upwards to Director level
- High attention to detail and accuracy in all outputs
- Exceptional diary management experience
- Proactive approach with the ability to identify issues and solve problems independently
- Confident use of Microsoft Office tools (Word, Excel, PowerPoint, Teams)
- Experience of handling sensitive and confidential information appropriatel y
- Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:
- Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
- Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
- Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
- Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes
- You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.
Qualifications
- The extras you’ll get
- There are all sorts of employee benefits available at Nationwide, including:
- 25 days holiday, pro rata
- Private medical insurance
- A highly competitive pension to help you build a strong foundation for retirement
- Access to an annual performance-related bonus
- Training and development to help you progress your career
- A great selection of additional benefits through our salary sacrifice scheme
- Life assurance to provide peace of mind for you and your loved ones in the event of your death
- Wellhub – access to a range of free and paid options for health and wellness
- Up to 2 days of paid volunteering a year
- Banking – but fairer, more rewarding, and for the good of society
- We forge our own path at Nationwide.
- As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.
- If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.
- At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.
- We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.
- What to do next
- If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.
- We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
- Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy .
- If you want to find out more about using AI in our recruitment process, please read more here .
- Disability Confident
- We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level.
- That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support .
- Apply safely with Nationwide
- Recruitment scams can look convincing, so take a moment to check the role is listed on our official careers site and read our guidance on Don’t be conned by a job scam.
- The hiring manager for this role is Verity Bowles, and the main recruitment contact is Nathan Richens.
About Nationwide Building Society
Member-owned UK building society providing mortgages, savings, banking, credit cards, loans and business banking.
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