Scrum Master
Key Skills for This Role
Full Job Posting
Qualifications
- Required Skills & Experience
- 8+ years of overall IT experience with significant experience as a Scrum Master leading Agile delivery teams.
- Strong hands-on experience with Scrum, SAFe, and Kanban methodologies.
- Proven experience leading Agile transformation and scaling Agile practices across multiple teams and programs.
- Strong understanding of Agile Software Development Lifecycle (SDLC) and Product Delivery frameworks.
- Experience facilitating Agile ceremonies and managing cross-functional distributed teams.
- Excellent stakeholder management and communication skills, including interaction with senior leadership.
- Strong coaching, mentoring, facilitation, and servant leadership capabilities.
- Expertise in backlog management, sprint planning, release planning, and Agile performance metrics.
- Strong risk, issue, dependency, and governance management experience.
- Proven ability to manage dependencies across multiple teams and delivery streams.
- Experience identifying and removing delivery impediments to improve team performance.
- Strong analytical, problem-solving, and decision-making abilities.
- Experience with Agile tools such as JIRA, Azure DevOps, and Confluence.
- Strong commercial awareness with the ability to balance business priorities and delivery objectives.
- Ability to work effectively in dynamic and fast-paced environments.
Preferred Skills
- Experience in large-scale enterprise Agile delivery programs.
- Exposure to Digital Transformation initiatives.
- Knowledge of Cloud, Data, Analytics, and Enterprise Technology platforms.
- Experience working with third-party vendors, partners, and managed service providers.
- Exposure to Utilities, Energy, or Infrastructure industry projects.
- Understanding of Enterprise Architecture, Solution Design, and Technology Governance frameworks.
- Certifications (Mandatory)
- Certified Scrum Master ( CSM ) or Professional Scrum Master ( PSM )
- SAFe Scrum Master ( SSM ) or SAFe Agilist Certification
- Key Competencies
- Agile Leadership
- Servant Leadership
- Strategic Thinking
- Stakeholder Management
- Team Building & Coaching
- Conflict Resolution
- Change Management
- Communication & Influencing Skills
- Continuous Improvement Mindset
- Delivery & Execution Excellence
- Problem Solving & Decision Making
- Educational Qualifications
- Bachelor's degree in Engineering, Computer Science, Information Technology, or related discipline.
- Master's degree (MBA/PGDM) is preferred.
- Relevant Agile and Project Management certifications will be an added advantage.
- Experience working in Utilities, Energy, or Infrastructure organizations such as Transmission & Distribution, Smart Metering, Asset Management, or Digital Grid Transformation programs.
- Exposure to enterprise-scale Agile implementations in regulated industries.
- Experience supporting global delivery teams across multiple geographies.
Key Responsibilities
- Agile Leadership & Delivery Management
- Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Backlog Refinements.
- Drive Agile best practices across teams and ensure adherence to Scrum and SAFe principles.
- Lead Agile transformation initiatives and support the adoption of Agile practices across programs and portfolios.
- Guide teams in delivering high-quality products through iterative and incremental development approaches.
- Promote a culture of collaboration, transparency, accountability, and continuous improvement.
- Team Coaching & Mentoring
- Coach development teams, Product Owners, and stakeholders on Agile principles and practices.
- Act as a servant leader by fostering self-organizing and high-performing teams.
- Identify team challenges and provide guidance to improve productivity and delivery effectiveness.
- Support conflict resolution and facilitate constructive discussions among team members.
- Planning & Governance
- Manage sprint planning, release planning, backlog prioritization, and capacity planning activities.
- Track Agile delivery metrics and provide insights for continuous improvement.
- Maintain and monitor RAID logs (Risks, Assumptions, Issues, and Dependencies).
- Ensure effective dependency management across multiple teams and workstreams.
- Support delivery governance and project reporting activities.
- Stakeholder Management
- Collaborate with business stakeholders, Product Owners, and senior leadership to align delivery objectives with business priorities.
- Provide regular delivery status updates and proactive communication of risks and issues.
- Facilitate decision-making by providing data-driven insights and recommendations.
- Manage expectations and ensure stakeholder engagement throughout the delivery lifecycle.
- Continuous Improvement
- Identify and remove delivery impediments affecting team performance.
- Facilitate root cause analysis and implement corrective actions.
- Drive continuous improvement initiatives using Agile metrics and team feedback.
- Encourage innovation and process optimization across teams.
About Zensar
Global technology firm providing digital transformation and infrastructure services.
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