School Counselor

About iCademy Middle East

Role and work location

• Full-time, in-person Hub School Counselor role serving the Knowledge Hub and Silicon Oasis Hub.
• Reports to the Head of School / Principal, with a dotted line to the Hub Manager.

Position overview

Counseling and student support

• Provide individual and small-group counseling, develop interventions, and support students with conflicts, emotional or behavioral concerns, motivation, engagement, and academic progress.
• Promote resilience, self-awareness, positive relationships, decision-making, coping strategies, and student wellbeing.
• Support educational transitions and refer students to external counselors or specialists when appropriate.
• Coordinate with hub staff, families, school leadership, and the Online School Counselor; contribute to support plans and follow-up.
• Observe student interactions and wellbeing, and promote positive behavior, respect, inclusion, and supportive school culture.

Safeguarding and wellbeing initiatives

• Implement safeguarding policies and reporting procedures; identify, document, and report concerns and respond appropriately to disclosures relating to student safety or harm.
• Coordinate follow-up for students at risk and support safeguarding awareness or professional development sessions as assigned.
• Deliver in-person counseling activities, workshops, and awareness sessions on social-emotional learning, mental health, behavior, relationships, and life skills.
• Support preventative wellbeing, inclusion, anti-bullying, conflict-resolution, and positive school-culture initiatives.

Communication and professional practice

• Communicate with students, parents, educators, and school leadership; participate in counseling, student-support, safeguarding, and planning meetings.
• Coordinate relevant student referrals and support with the Online School Counselor while respecting confidentiality and information-sharing protocols.
• Maintain accurate, timely, confidential records, case notes, referrals, and support plans; store sensitive information securely.
• Monitor student progress and intervention effectiveness, maintain professional knowledge, and participate in relevant professional development.

Qualifications and experience

• Bachelor’s degree in psychology, counseling, school counseling, or a related field; a relevant master’s degree is preferred.
• 3–5 years of relevant experience in school counseling, preferably in a school or educational setting.
• Knowledge of child and adolescent development, counseling techniques, social-emotional learning, wellbeing, and safeguarding procedures.

Skills and other requirements

• Excellent verbal and written communication, interpersonal, listening, problem-solving, and relationship-building skills.
• Ability to work with students, parents, educators, and multidisciplinary teams while maintaining confidentiality and sound professional judgment.
• Proficiency in Microsoft Word, Excel, and Outlook; experience with student information systems, databases, and counseling documentation platforms is preferred.
• Empathy, professionalism, discretion, organization, and ability to work across both hubs.