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Scheduling Representative (8A-4:30P)

Jackson County Hospital District
Marianna, USA
Full-time
Entry
Onsite
Discovered 1 months ago
PLE

Full Job Posting

Duties and Responsibilities

  • Schedule, reschedule, and cancel patient appointments, diagnostic tests, surgeries, and procedures
  • Verify patient demographics, insurance information, and referral requirements
  • Answer inbound calls and respond to patient inquiries professionally and compassionately
  • Coordinate schedules between physicians, departments, and patients
  • Ensure all appointments comply with physician availability and hospital protocols
  • Obtain prior authorizations and referrals when required.
  • Communicate appointment instructions, preparation requirements, and follow-up information to patients
  • Monitor scheduling conflicts and resolve issues promptly
  • Schedules hospital based medical procedures, for patients with appropriate provider and time/location slot. Utilizing appropriate scheduling codes to maximize efficiency
  • Enters notes & special instructions needed for the procedure in the proper areas
  • Works in the PLE to provide an estimate of the procedure to the patient

Regulatory Requirements

  • Completes annual educational requirements within the assigned time frame
  • Maintains regulatory requirements, including all state, federal and Joint Commission regulations related to their department and, as appropriate, to the hospital

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