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SAVP - Account Manager (Client Partner)- Manufacturing & Automotive Client Focus

exl Service.com (India) Private Limited
Michigan, USA
Full-time
Manager · 6–8 years experience
Hybrid
Discovered 2 weeks ago

Full Job Posting

Qualifications

  • Bachelor's degree in Engineering, Business Administration, Supply Chain, Operations Management, Industrial Engineering, Manufacturing Engineering, Information Technology, Computer Science, or a related discipline.
  • Analytics, Data & AI Expertise: Minimum 6-8 years of experience in Analytics, Data, AI/GenAI, and Digital Transformation, with hands-on solutioning and client-facing consultative selling experience.
  • Client Partner / Account Leadership Experience: Minimum 3-5 years of experience managing strategic client relationships, driving account growth, and leading large enterprise accounts within consulting or technology services organizations.
  • Stakeholder Management & Executive Presence: Proven ability to engage and influence CXO-level stakeholders, build trusted relationships, and drive business growth through executive-level communication and consultative engagement.
  • Good to Have
  • Automotive / Manufacturing Industry Experience: Experience working with Automotive OEMs, suppliers, or Manufacturing clients, with an understanding of industry processes, transformation initiatives, and business challenges, is a plus.
  • NOTE: The posted base salary range is the hiring base salary range for this role. Final offers are based on several factors, including: the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position.

Responsibilities

  • Role Overview
  • EXL is seeking a Client Partner – Manufacturing & Automotive / Senior Assistant Vice President (SAVP) to deepen and expand relationships across Automotive and Manufacturing accounts. This role is focused on growing existing and strategic client relationships by identifying new buying centers, shaping analytics and AI-led transformation opportunities, and working closely with delivery and solution teams to convert business priorities into measurable outcomes. The ideal candidate will bring domain credibility in Automotive, Manufacturing, Industrial Products, Mobility, or adjacent sectors, along with experience managing senior client relationships and leading consulting-led growth initiatives.
  • Primary focus: Account growth, relationship expansion, and delivery-linked consulting
  • Lead account growth and client engagement efforts across strategic Automotive and Manufacturing accounts.
  • Build and strengthen relationships with senior stakeholders across Manufacturing, Supply Chain, Procurement, Operations, Quality, Engineering, IT, Digital, Data, and Analytics functions.
  • Identify whitespace opportunities within existing accounts and adjacent buying centers.
  • Serve as a trusted advisor to client stakeholders by connecting business priorities with EXL's Analytics, AI, Data, Digital Transformation, and Operational Excellence capabilities.
  • Collaborate with delivery leaders, solution teams, and account leadership to shape account plans, solution narratives, proposals, and pursuit strategies.
  • Support executive workshops, value discovery sessions, account reviews, and transformation discussions.
  • Partner with delivery teams to ensure account expansion efforts are grounded in client outcomes, delivery credibility, and long-term relationship health.
  • Develop industry-specific viewpoints and practical solution themes relevant to Automotive and Manufacturing clients.
  • Represent EXL in client meetings, industry forums, executive roundtables, and account-specific growth discussions.
  • Contribute to revenue expansion, pipeline development, client satisfaction, and long-term strategic account growth.

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