Salesforce Delivery Manager

Overview

• The Agile Delivery lead performs the role of Scrum Master, developing and leading a high-performing, multi-discipline team
• The Agile Delivery Lead is responsible for the day to day planning, leading, organising and motivation of the scrum team(s) to achieve a high level of performance and quality in the delivery of outputs that provide exceptional value to business users.
• Facilitates agile ceremonies, e.g. product backlog refinement, sprint planning, daily stand-ups, sprint reviews, retrospectives.
• Manage risks, assumptions, issues and dependencies removing impediments / blockers to ensure optimal flow of value. Guide the team on the use of Agile/Scrum practices and values to delight the business and how to elicit the most out of self-organisation. Assess the Scrum Maturity of the team and coach the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team.
• Promotes empowerment of the team, ensuring that each team member is fully engaged in the initiatives and is making a meaningful contribution, and encourage a sustainable pace adhering to the agreed quality management plan with the team.
• Support the Technical Product Owners in managing business expectations and transparency in both product backlog and schedule for all initiatives.
• Ensure the Acceptance Criteria and Definition of Done (DOD) is being followed; make sure that each team member is fully engaged in the stories and making a meaningful contribution. Encourage a sustainable pace adhering to the agreed quality management plan with the team. Maintains an agile project management tool (ScrumDesk, JIRA, etc.).
• Supports Agile Delivery managers in programme management activities such as budget, capacity, resource planning, mitigating risks and issues as well as reporting in steering and working groups for status updates.