Salesforce Administrator
Role Overview
Beacon provides curated, high-accuracy data and AI-enabled platforms and products for R&D scientists developing pharmaceuticals.
The Salesforce Administrator will manage, optimize, and govern Salesforce, enhance CRM capability, maintain data integrity, and support effective platform use.
Key Skills for This Role
Full Job Posting
About the company and role
Beacon provides curated, high-accuracy data and AI-enabled platforms and products for R&D scientists developing pharmaceuticals.
The Salesforce Administrator will manage, optimize, and govern Salesforce, enhance CRM capability, maintain data integrity, and support effective platform use.
Work style and location
- The stated work style is hybrid; the listed location is London, United Kingdom.
Platform ownership and configuration
- Own Salesforce administration, configuration, optimization, user access, roles, profiles, permission sets, sharing rules, flows, layouts, objects, and fields.
- Monitor system health, resolve complex issues, maintain data integrity, and keep the platform secure, scalable, and aligned with business needs.
- Own Lead-to-Cash on Salesforce; guide architecture and scalable solutions; prioritize enhancement requests and lead platform reviews.
- Create reports, dashboards, and custom fields; manage Flow automation and lead customization, implementation, and integration work.
- Support marketing automation integrations and advise stakeholders on the business and technical impact of proposed changes.
Users, data, and governance
- Train and support users, gather requirements, and liaise between stakeholders and technical teams.
- Oversee data imports, exports, and deduplication; implement security controls aligned with company policies, GDPR, and relevant standards.
- Own release management, including sandbox strategy, testing, deployments, and production releases.
- Establish Salesforce DevOps practices such as version control, deployment pipelines, release branching, peer review, and environment promotion controls.
- Maintain documentation and configuration standards, manage technical debt, perform security health checks and access reviews, and support GDPR and audit requirements.
Qualifications
- 3–5 years of experience administering Salesforce in a business environment.
- Salesforce Administrator Certification is listed, with Salesforce Certified Administrator and Advanced Administrator given as examples.
- Experience supporting Sales, Marketing, Customer Success, or Revenue Operations teams is described as ideal.
- A proactive, collaborative approach with resilience and ownership to support users, solve problems, and drive continuous improvement.
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