Sales Support & Administration Coordinator

Provide exceptional customer service by responding to customer inquiries, providing product information, and resolving issues.

Support the sales team with onboarding, order processing and contract implementation

Assist the sales team to improve customer satisfaction, this will include issue resolution, billing, invoicing, order processing, legal coordination and contract implementation.

Coordinate with other departments such as Legal, Finance and Fulfilment teams to resolve issues

Maintain accurate records and workflows in Salesforce and internal systems

Help remove roadblocks and ensure a smooth customer experience

Identify opportunities to improve processes and drive efficiencies across the direct client portfolio, as required.

Experience in Sales Support, Administration, Customer Operations or Account Coordination

Confident using Salesforce, CRM systems and Microsoft Office

Exposure to billing, invoicing or SAP is highly regarded

Strong attention to detail and organisational skills

Enjoy working in a fast-paced, process-driven environment

Experience within financial services, insurance, professional services, technology or SaaS businesses will be highly regarded.

Supportive team with full training provided

Hybrid working model

Varied role with exposure to sales, legal, finance and customer operations

Opportunity to build valuable commercial and stakeholder management skills.

Be part of a high-performance sales team in a business enjoying significant growth, a Global FTSE 100 business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. We provide customers with insights and technologies that drive growth, improve operational efficiencies, and enhance customer experiences.

Our solutions span fraud and identity management, financial crime compliance, and payments, helping organisations navigate risk with confidence in an increasingly complex world.

You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com/.

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