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EHR Integration Specialist
RELX
Pennsylvania, USA
Full-time
Mid
Onsite
Discovered Yesterday
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Role Overview
You’re a self-starter who knows SaaS and integration workflows inside and out.
In this role, you’ll be the bridge between Elsevier’s internal processes and the customers we serve.
You’ll shape how we deliver our products, set the standard for technical conversations on specifications, system configuration, and back-office alignment, and refine our protocols so every customer’s experience gets better.
This is a high-visibility role.
Your work will directly affect customer satisfaction and retention.
Key Skills for This Role
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Full Job Posting
What You’ll Do
- Become the expert on the business models and rules behind each Clinical Solutions product
- Master the access and entitlement methods used across our business
- Partner with Elsevier’s Implementation Lead to match each client’s needs and technical nuances to the right Elsevier solution
- Lead complex integration conversations with customer IT teams and stakeholders
- Answer customer questions on technical requirements and integration capabilities with confidence
- Spot process improvements, then recommend, implement, and sustain them
- Maintain technical integration documentation that captures and shares best practices
- Connect teams across departments so downstream functions succeed
- Develop and refine processes for enhanced features that drive customer retention
What You Bring
- Required
- Strong IT background, including client/server applications, HL7, FHIR, OAuth, SAML, and ADFS
- Hands-on experience with Single Sign-On, embedded URL linking, Infobutton, SMART on FHIR, and related technologies
- Proficiency in Confluence/Jira, Excel, Word, MS Project, Visio
- Ability to juggle multiple priorities and meet deadlines
- Bachelor’s degree (BS/BA) or equivalent experience
- Preferred
- Experience integrating with or supporting EHR vendors such as Epic, Oracle/Cerner, or Allscripts
- Healthcare IT implementation support and project management experience
- Working knowledge of AI and machine learning concepts, with an interest in how emerging AI capabilities can improve efficiencies and end-user experience
- Why You’ll Love It
- You’ll solve interesting technical problems, collaborate across the organization, and see your work improve how clinicians access the knowledge they need at the point of care.
- U.S. National Base Pay Range: $78,800 - $131,300. Geographic differentials may apply in some locations to better reflect local market rates. If performed in Maryland, the base pay range is $82,800 - $137,800. This job is eligible for an annual incentive bonus.
- We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
- Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
- Please read our Candidate Privacy Policy.
- We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
- USA Job Seekers:
- EEO Know Your Rights.
Preferred Qualifications
- Preferred
- U.S. National Base Pay Range: $78,800 - $131,300. Geographic differentials may apply in some locations to better reflect local market rates. If performed in Maryland, the base pay range is $82,800 - $137,800. This job is eligible for an annual incentive bonus.
About RELX
Publishing & News Media37600 employeesFounded 1993
Global provider of information-based analytics and decision tools.
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