Sales Supervisor - 5 Gallon

About This Role

Job Summary:

The 5 Gallon Sales Supervisor is responsible for overseeing bulk water (5-gallon) sales operations, managing delivery routes, supervising sales drivers, ensuring timely deliveries, and achieving sales and collection targets within assigned territories.

Key Responsibilities:* Supervise and manage 5-gallon sales drivers and delivery teams across assigned routes.

• Ensure daily delivery schedules, route plans, and customer coverage are executed efficiently.
• Monitor timely delivery, product availability, and customer satisfaction for home and office clients.
• Achieve daily/monthly sales targets, including new customer acquisition and retention.
• Oversee cash collection, invoicing, and ensure accurate reconciliation by the team.
• Identify opportunities to expand 5-gallon customer base in residential and commercial areas.
• Handle customer complaints and ensure quick resolution to maintain service quality.
• Track competitor pricing, service levels, and market trends.
• Prepare daily/weekly sales and route performance reports.
• Coordinate with operations and logistics teams for stock availability and delivery efficiency.
• Train drivers on customer service, upselling, and route optimization.

Requirements:* Bachelor’s degree in Business, Marketing, or related field preferred.

• Minimum 4–6 years of experience in FMCG, preferably in bottled water/5-gallon distribution.
• Experience managing delivery drivers and route-based sales teams.
• Strong leadership and team handling skills.
• Proven track record in achieving sales and collection targets.
• Valid UAE driving license is mandatory.
• Good knowledge of route planning and customer handling.
• Proficient in MS Office and basic sales/reporting systems.

About Gulfa Mineral Water and Processing Industries LLC :

Gulfa was founded in 1975 as the first water company in the GCC and has since raised the standards of our bare necessity of water consumption. The wells in Masfout that surround the foundation of Gulfa have been naturally flowing through centuries, and it is through Gulfa that we are able to consume such mineral-enriched water to our convenience.