Sales Specialist - Micro Mall

What you'll do

• Welcome customers to the Micronesia Mall showroom and provide a friendly, professional first impression Engage customers to understand their transportation needs and recommend vehicles that best fit their lifestyle and budget Generate and nurture qualified sales leads while meeting monthly performance goals Respond promptly to customer inquiries by phone and in person, providing accurate product and dealership information Demonstrate vehicle features, performance, technology, and available options Present financing opportunities through the company's preferred banking partners and assist customers with credit applications Coordinate vehicle test drives with dealership sales teams while following established procedures Maintain accurate customer records and sales activities using the dealership CRM system Complete sales documentation and administrative tasks in accordance with dealership policies Coordinate a seamless handoff to dealership colleagues for vehicle delivery and final sales processing Maintain current knowledge of vehicle inventory, promotions, manufacturer programs, and industry trends Build lasting customer relationships that encourage repeat business and referrals Participate in sales meetings, product training, and OEM certification programs as required Maintain a professional appearance and an organized showroom environment About you High School Diploma or equivalent required Previous sales or customer service experience preferred Valid Guam Driver's License required Strong communication, interpersonal, and relationship-building skills Passion for delivering exceptional customer experiences Goal-oriented with a positive attitude and strong sales aptitude Comfortable using CRM systems and Microsoft Office applications Self-motivated, organized, and able to manage multiple customer interactions Willingness to work a flexible schedule, including evenings, weekends, and holidays as needed Start your journey If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit we’re looking for. Join our team and become part of a leading global automotive company that is transforming tomorrow, together.