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Sales Ops Specialist

Arctiq
Charlotte, USA
Full-time
Mid · 2–3 years experience
Onsite
Discovered 4 days ago
netsuite

Full Job Posting

Responsibilities

  • Work closely with Client Directors to understand their customer projects and support in the day to day activities
  • Participation in client meetings and presentations may be required
  • Identify and submit opportunity registrations when applicable along with noting potential rebates provided by Vendor Management and Client Director and submitting claims as required
  • Build a strong and trustworthy relationship with Client Director and client
  • Understand the individual needs of Client Directors and their clients and how to effectively support the business
  • Source product from manufacturers and distributors, obtaining pricing, current lead times and availability
  • Prepare quotations and templates as required along with processing sales orders according to Arctiq guidelines and submitting for processing
  • Complete and renew all applicable sales certifications
  • Develop relationship with Manufacturers and relevant Distribution contacts
  • Help with coordinate and quote any logistics required for delivery
  • Responsible for initiating product returns within assigned territory and submitting to Finance for tracking and closure
  • Create various reports ensuring they are timely and relevant
  • Recommend opportunities for operational and process improvement within the Inside Sales role
  • Train and provide process guidance for new team members
  • Handle any special projects as assigned by management

Qualifications

  • Minimum of 2-3 years of experience in a sales support position within IT
  • Knowledge and experience working within IT channel
  • University/College diploma/degree is preferred
  • Strong organizational, verbal and written communication skills
  • Ability to work independently or in team environment while functioning well under pressure
  • Proficient in Word, Excel and PowerPoint
  • Experience in Hubspot, ConnectWise Sell and Netsuite is a definite asset
  • Please note - this is not a Business Development Role that will include cold calling or setting up appointments/meetings for the Client Directors.
  • Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.
  • We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.

Preferred Qualifications

  • University/College diploma/degree is preferred

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