Sales Operations Manager (Remote)

About This Role

PulseMediaNL is seeking a strategic and results-driven Sales Operations Manager to join our remote team. This role is responsible for overseeing sales operations, improving processes, supporting sales performance, and ensuring operational efficiency across the sales organization.

**Responsibilities** Sales Operations & Strategy

• Manage and optimize daily sales operations to support business growth and performance
• Develop and implement processes, workflows, and operational best practices for the sales team
• Support sales planning, forecasting, and performance tracking initiatives
• Monitor key sales metrics and identify opportunities for operational improvement

**Reporting & Data Analysis**

• Prepare and analyze sales reports, dashboards, and performance insights
• Track sales KPIs, pipeline activity, and revenue performance
• Provide data-driven recommendations to improve sales efficiency and effectiveness
• Ensure accuracy and integrity of sales data across CRM and reporting systems

**Team Collaboration & Support**

• Work closely with sales leadership, marketing, finance, and operations teams
• Support the sales team with tools, systems, training, and operational guidance
• Assist in implementing sales technologies and process enhancements
• Coordinate cross-functional initiatives that support sales growth and customer success

**Process Improvement & Administration**

• Identify operational bottlenecks and implement scalable solutions
• Maintain documentation for sales procedures, policies, and workflows
• Ensure compliance with company standards and operational guidelines
• Contribute to continuous improvement initiatives across sales operations

Requirements About the Ideal Candidate

• 3–5 years of experience in sales operations, business operations, or a similar role
• Previous leadership or management experience is a plus
• Strong analytical, organizational, and problem-solving skills
• Excellent communication and interpersonal abilities
• Ability to manage multiple priorities and projects effectively
• Results-driven mindset with strong attention to detail
• Comfortable working in a remote environment
• Familiarity with CRM systems, sales tools, and reporting platforms is a plus
• Basic proficiency in Microsoft Office Suite, particularly Excel or similar tools
• High school diploma or equivalent required; additional education in business, operations, or a related field is a plus

**What We Offer**

• Meaningful contribution through leadership in sales operations and business growth
• Remote-first flexibility to support work-life balance
• Opportunities for professional growth and career advancement
• Collaborative and supportive team environment
• Competitive compensation aligned with experience
• Long-term stability within a growing and performance-focused organization

**Diversity & Inclusion** We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and empowered to contribute. All qualified applicants are encouraged to apply.