Sales Operations Manager
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About the Role
Role Overview The Sales Operations Manager is the operational backbone of OSN's Commercial function, working across OSN TV, OSN+ streaming, and OSN Advanced CTV.
Key Skills for This Role
Full Job Posting
Role Overview
The Sales Operations Manager is the operational backbone of OSN's Commercial function, working across
OSN TV, OSN+ streaming, and OSN Advanced CTV.
This role sits at the intersection of pre-sales, after-
sales, finance, agency relationship management, and ad tech coordination — owning the processes that
turn a client conversation into a booked, delivered, and renewed campaign.
Pre-Sales & Proposals
– Build and turn around client and agency proposals across OSN TV, Advanced CTV, and OSN+, working
directly with ad tech on specs, pricing, and inventory availability
– Support the Commercial Director in structuring scenario-based media plans, rate card application, and budget
recommendations
Agency & Client Relationship Management
– Own day-to-day relationships across media agency holding groups (Big 6 + Indp agency) and direct clients
– Act as the primary operational point of contact between agencies and OSN once a deal is in motion
After-Sales & Account Management
– Manage live campaigns post-booking: reporting, optimisation requests, and renewal conversations
– Generate KPI and performance reports, analysing delivery data to identify trends and improvement
opportunities
Cross-Channel Coordination
– Act as the connective layer linking OSN TV, Advanced CTV, and OSN+ into single, unified client proposals
– Coordinate with ad tech operations to ensure proposals reflect real-time inventory, specs, and pricing
Finance & Reporting
– Manage invoicing, payment follow-ups, and financial reporting with clients, agencies, and third parties
– Track revenue performance by holding group and support forecast accuracy in coordination with the
finance/operations team
Business Development Support
– Identify and qualify new agency and direct-client opportunities
– Support agency roadshow scheduling, follow-up, and pipeline tracking
Candidate Requirements
– 8+ years of experience in media/ad operations, account management, or sales operations within digital,
broadcast, or streaming media in the UAE/MENA region
– Proven experience managing top-tier publisher or platform accounts, with direct exposure to agency and
direct-client relationships
– Strong working knowledge of campaign management, digital ad operations, and ad serving platforms (e.g.
Google Ad Manager or equivalent)
– Demonstrated ability to manage invoicing, financial reporting, and budget control processes
– Experience producing KPI and performance reporting for internal and client-facing audiences
– Strong cross-functional collaboration skills, with experience coordinating between sales, ad tech, and finance
teams
– Fluency in English and Arabic; French is an advantage
Job Details
Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.anghami.com Job Function: Sales Company Industry/
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