Key Accounts Manager Gulf
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About the Role
BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who are ready to join us on this journey!
Key Skills for This Role
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Job Description
BAT is evolving at pace into a global multi-category business.
Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey!
Tomorrow can’t wait, let’s shape it together!
British American Tobacco UAE has an exciting opportunity for a Key Accounts Manager, Gulf
Your Key Responsibilities Will Include
- Develop Channel strategy, ATSM strategy by market and ensure solid plans are put in place to deliver on the strategy.
- To create and develop channel strategy & account plans for assigned accounts to ensure that volume / profit objectives per account are achieved through the most efficient use of resources.
- Efficiently manage contracts and lead annual negotiation, optimizing where possible/necessary.
- Lead regular performance evaluation, develop growth initiatives and corrective actions
- Develop long-term sales plans for customers, monitor & recommend sales activities to achieve sustainable volume, value & profit growth. Evaluate the joint business plans with customers to deliver critical metrics.
- Planning and presenting reports on account / channel progress, goals, and initiatives to internal stakeholders (incl. sell out data).
- Perform operational work related to day-to-day business (i.e. customer performance reports, customers presentations, updates on trade and competition, budgets management etc.).
- Design and execute a KA plan based on cycle plan, inclusive of KA trade programs.
- Proactively seek, identify, and quantify opportunities to grow our business (trade programs, visibility, etc.)
- Build collaborative business relationship with internal and external partners.
- What are we looking for?
- 7 -10 years of relevant experience in Key Account Management, Commercial, or Sales roles
- Strong background in FMCG industry is required
- Proven experience managing large key accounts in UAE / Gulf region is highly preferred
- Experience working with major retail / distribution partners (e.g. leading supermarket chains, regional key accounts, large-scale retail customers)
- Strong commercial acumen with experience managing revenue targets, account growth, and overall performance delivery
- Excellent stakeholder management skills, both internal and external
- Strong influencing and negotiation skills across multiple levels of stakeholders
- Ability to work cross-functionally with marketing, finance, supply chain, and market teams
- Strong problem-solving and decision-making capabilities in a fast-paced environment
- Bilingual in English and Arabic
- What we offer you?
- We offer a market leading annual performance bonus (subject to eligibility)
- Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives.
- Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
- You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills.
- We prioritise continuous improvement within a transformative environment, preparing for ongoing changes.
WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.
At BAT, we champion collaboration, inclusion, and partnership as the bedrock of our values. We wish to foster an environment where every individual can thrive, irrespective of factors such as gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, as well as diverse perspectives and thinking styles. We recognise that our strength lies in embracing talent from all walks of life, empowering us to develop our culture of inclusivity and better achieve our business objectives.
We view career breaks not as obstacles but as opportunities and encourage everyone, without hesitation, to apply.
Through our Global Returners program, we provide support to professionals seeking to re-enter the workforce after an extended absence, be it for family care, parental leave, national service, sabbatical, or starting their own venture.
Come bring your difference and see what is possible for you at BAT.
Learn more about our culture and our award winning employee experience here.
We take pride in being a Disability Confident Employer.
If you need any reasonable adjustments or accommodations to be made during the recruitment process to support you performing at your best, please inform the recruitment partner who will be in touch should your profile be selected for the role you applied for.
We are wholeheartedly committed to optimising your prospects of success by making suitable arrangements so that you may showcase your full potential.
Job Details
Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.bat.com Job Function: Franchise & Channel Management Company Industry/
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