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lever

Sales Operations - Estimator

Coates Technology
Sydney, AUS
Mid · 3–5 years experience
Remote
Discovered 2 weeks ago
excel

Full Job Posting

Key responsibilities

  • Quotation & Commercial Management
  • Turn customer enquiries and qualified opportunities into accurate, timely and commercially sound quotations.
  • Take ownership of quotations from initial request through to order readiness, ensuring customer requirements, pricing and scope are clearly understood and documented.
  • Prepare estimates that balance technical requirements, customer expectations and commercial outcomes.
  • Apply sound commercial judgement to protect margin while supporting competitive and compelling customer proposals.
  • Scope Definition & Risk Management
  • Develop clear and comprehensive scopes of work, including assumptions, exclusions, contingencies and any non-standard requirements.
  • Identify technical, commercial and delivery risks early and work with relevant stakeholders to resolve them before quotation.
  • Ensure each quote provides a clear foundation for production, installation and delivery, minimising downstream ambiguity, rework and variations.
  • Challenge incomplete or unclear requirements and proactively obtain the information needed to produce a reliable estimate.
  • Technical & Pre-Sales Collaboration
  • Partner with Engineering, Hardware Design and other technical teams to scope, cost and validate new or complex customer requirements.
  • Act as a key point of contact for pre-sales enquiries requiring technical or commercial clarification.
  • Interpret tender documentation, architectural drawings and construction information to develop accurate estimates and scopes.
  • Help customers and internal stakeholders make timely decisions by resolving technical and commercial questions early in the sales process.
  • Order Readiness & Handover
  • Ensure accepted quotations are accurate, complete and ready for efficient conversion into sales orders.
  • Work closely with Sales Operations, Order Management and Deployment to ensure a seamless handover from quotation through to delivery.
  • Maintain high-quality quoting and order data to support downstream planning, production and installation.
  • Identify opportunities to simplify and automate estimating and quoting processes, partnering with Sales Operations and Account Management to improve efficiency and the customer experience.

What you'll bring

3–5 years' experience in estimating, pre-sales, quoting or a related commercial role, ideally within a project-based, construction, manufacturing or technical environment.

Strong commercial judgement, with demonstrated ability to produce accurate estimates and understand the impact of scope, cost and margin.

Experience interpreting tender documentation, architectural plans, specifications and/or construction drawings.

Confidence working with technical and non-technical stakeholders to clarify requirements and solve problems.

Experience using estimating, quoting, CRM or ERP systems.

Strong Microsoft Excel skills and confidence working with detailed commercial data.

Excellent attention to detail, organisation and communication skills.

Ability to manage competing priorities and work effectively across multiple functions.

Additional information

About Coates We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history. We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history. We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent. Together, we are creators, allowing us to make our purpose a reality – to create immersive brand experiences for everyone. Join a Crew that Cares Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives). The benefits include an annual market competitive bonus program and our “Thrive Program” which includes a suite of flexible work options because we’re strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a “Give Back Day” to allow our Crew an opportunity to make an impact in the community. Be inspired To Be More We skip the red tape and aim to always stay nimble. We’re proud of where we’ve been and are energized by where we’re going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we’ve accomplished, but know the best is yet to come. Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law). Fraud Alert: Employment Scam Advisory It has come to our attention that unauthorised individuals are impersonating our company and reaching out to job seekers through fraudulent emails, falsely claiming to represent Coates. These emails often request personal information and appear to come from domains that are not affiliated with our organisation, such as coatesgroupcareer.com. We take this matter very seriously. Coates has reported these incidents to law enforcement and is cooperating with the ongoing investigation. We are committed to protecting the integrity of our recruitment process and the privacy of our applicants. Please be advised of the following: - Coates does not operate or communicate through any domain resembling "@ coatesgroupcareer.com " - We do not contact employment candidates via email to solicit personal or financial information - All applications for employment must be submitted through our official website https://coatesgroup.com/careers or directly through our LinkedIn profile: Coates Group - All emails from us will come from our official domain, which is [at]coatesgroup[dot]com or via our Applicant - Tracking System (ATS) email address, which is no-reply[at] hire.lever [dot]co If you receive any suspicious communications purporting to be from Coates, we urge you not to respond, do not click any links, and do not provide any personal information. Your safety and trust are of the utmost importance to us. Thank you for your vigilance.

Qualifications

  • 3–5 years' experience in estimating, pre-sales, quoting or a related commercial role, ideally within a project-based, construction, manufacturing or technical environment.
  • Strong commercial judgement, with demonstrated ability to produce accurate estimates and understand the impact of scope, cost and margin.
  • Experience interpreting tender documentation, architectural plans, specifications and/or construction drawings.
  • Confidence working with technical and non-technical stakeholders to clarify requirements and solve problems.
  • Experience using estimating, quoting, CRM or ERP systems.
  • Strong Microsoft Excel skills and confidence working with detailed commercial data.
  • Excellent attention to detail, organisation and communication skills.
  • Ability to manage competing priorities and work effectively across multiple functions.
  • Additional information

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