Sales & Operations
Role Overview
Spectrum Cleaning Services seeks a Sales & Operations Coordinator for hourly-based cleaning services across Dubai.
The role coordinates customer bookings, cleaning time slots, and daily deployment of cleaners, including a workforce of approximately 50 people across locations.
Key Skills for This Role
Full Job Posting
Role overview
Spectrum Cleaning Services seeks a Sales & Operations Coordinator for hourly-based cleaning services across Dubai.
The role coordinates customer bookings, cleaning time slots, and daily deployment of cleaners, including a workforce of approximately 50 people across locations.
Responsibilities
- Allocate cleaners to bookings based on location, availability, and requested times; prepare deployment schedules and coordinate staff across Dubai.
- Monitor attendance, arrival times, and job completion; arrange replacements for absences or delays and optimize allocations to reduce travel and waiting.
- Handle customer enquiries and bookings, communicate service availability and requirements, and follow up with existing customers to generate repeat bookings.
- Coordinate with sales to convert enquiries, handle complaints, and resolve service issues professionally.
- Monitor daily operations from 8:00 AM to 8:00 PM, coordinate with field staff, ensure timely arrival, and assist with urgent operational needs.
- Maintain booking records, schedules, and daily reports; provide support outside office hours when operationally necessary.
Candidate requirements
- Ability to coordinate and mobilize a large workforce across multiple locations; knowledge of Dubai locations and transportation routes.
- Excellent English communication and good customer service and telephone communication skills.
- Knowledge of MS Excel, WhatsApp, and booking management.
- Strong organization and multitasking skills; flexibility to support operational needs and ability to handle pressure and last-minute booking changes.
- Experience in cleaning services, facility management, or manpower coordination is preferred; hourly-based cleaning operations experience is an advantage.
- Positive attitude and professional approach.
Salary and accommodation
- Monthly salary is AED 2,000–3,000, depending on experience.
- Accommodation is live-out.
Hours
- Operational coordination takes place between 8:00 AM and 8:00 PM.
- The posting states that support may be needed after office hours when operationally necessary.
Work location
- Work location is in person in Dubai, UAE.
Interview
- The posting invites interested candidates to a walk-in interview.
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