Sales Manager Transient

About Faena

The Role

Account Management & Business Development

• Manage and grow a portfolio of corporate, diplomatic, OTA, and leisure accounts across local, regional, and international markets.
• Prospect and sign new corporate accounts, negotiating Local Negotiated Rates (LNRs) and preferred agreements that deliver measurable room night production.
• Conduct regular account calls, business reviews, and site inspections to maintain strong relationships and maximize share of wallet.
• Identify new business opportunities through market intelligence, competitor analysis, and proactive outreach.
• Represent Faena Wadi Safar at trade shows, networking events, and client entertainment opportunities.

OTA & Leisure Channel Management

• Manage relationships with key OTA partners, travel management companies (TMCs), and luxury travel consortia.
• Work closely with Revenue Management to ensure rate parity, channel optimization, and production targets are consistently met.
• Build and maintain relationships with luxury leisure agencies and travel advisors who drive high-value individual bookings.
• Develop and execute targeted leisure sales initiatives aligned with seasonal demand patterns and promotional calendar.

Diplomatic & Institutional Transient Business

• Identify and develop individual transient business from embassies, consulates, international organizations, and government-affiliated travelers.
• Build relationships with corporate travel coordinators and executive assistants managing high-frequency traveler accounts.
• Ensure seamless handling and recognition of VIP individual accounts in coordination with the Front Office and Guest Experience teams.

Pre-Opening Sales Activity

• Support the Director of Sales in building the transient account database and CRM from the ground up ahead of opening.
• Participate in pre-opening roadshows and sales blitzes in key feeder markets to position Faena Wadi Safar with priority accounts.
• Contribute to the development of the hotel's transient pricing strategy and segment mix targets.

Who You Are

• A driven and commercially minded sales professional with 3–5 years of hotel sales experience, ideally within the luxury or upper-upscale segment.
• Proven track record of managing a diverse transient account portfolio and consistently delivering against revenue targets.
• Experienced in corporate account management, LNR negotiation, and working with OTA and TMC partners.
• A natural relationship-builder who is persistent, polished, and knows how to turn a first meeting into a long-term account.
• Familiar with GDS platforms and hotel CRM/sales systems, with strong attention to detail in account documentation and pipeline management.
• Fluent in Arabic and English, with the interpersonal skills to connect equally with a corporate travel buyer, a luxury travel advisor, or a diplomatic account coordinator.
• Energized by the pace and opportunity of a pre-opening environment — ready to build something from the ground up and take ownership of results.
• Aligned with Faena's brand vision — passionate about luxury, service, and creating experiences that go far beyond a hotel stay.

Additional Information

• What’s in it for you...
• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
• The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture