Sales Manager – OS&E (Operating Supplies & Equipment)

Position Overview

Business Development & Sales

• Develop and execute strategic sales plans to achieve revenue, profitability, and market share objectives.
• Identify and secure new business opportunities within hotels, resorts, serviced apartments, restaurants, hospitals, educational institutions, and other hospitality projects.
• Generate leads through hotel operators, procurement companies, consultants, designers, project management firms, contractors, and developers.
• Build and maintain a robust pipeline of hospitality projects from concept stage through project completion.
• Achieve and exceed assigned sales targets and business objectives.

Key Account Management

• Develop strong relationships with hotel groups, hospitality operators, procurement managers, consultants, and project stakeholders.
• Manage existing customer accounts and identify opportunities for repeat business and cross-selling.
• Conduct regular client meetings, presentations, and product demonstrations.
• Ensure exceptional customer service and long-term client satisfaction.

Project & Tender Management

• Review project specifications, BOQs, tender documents, and hospitality procurement requirements.
• Coordinate with procurement, sourcing, logistics, and operations teams to prepare competitive proposals.
• Manage the entire sales cycle from inquiry generation through order closure and delivery.
• Negotiate pricing, commercial terms, and contracts while maintaining profitability targets.

Market Intelligence

• Monitor hospitality industry trends, competitor activities, and upcoming hotel developments.
• Identify new market opportunities and emerging customer requirements.
• Provide regular market feedback and sales forecasts to management.

Commercial & Financial Management

• Prepare sales forecasts, budgets, and business plans.
• Ensure healthy receivables and timely collections.
• Maintain target gross margins and profitability levels.
• Monitor project profitability and customer payment performance.

& Experience

• Bachelor's Degree in Business Administration, Hospitality Management, Marketing, or a related field.
• MBA or relevant professional qualification will be an advantage.
• Minimum 6–12 years of sales experience in OS&E, Hospitality Supplies, Hotel Procurement, Food Service Equipment, Hospitality Solutions, or related industries.
• Strong UAE hospitality industry network.
• Proven track record in hospitality project sales and business development.
• Experience handling hotel pre-opening and refurbishment projects is highly desirable.