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Sales Manager - MICE/Corporate - Proactive
Fairmont Hotels & Resorts
Dubai, UAE
Full-time
Manager · 3–5 years experience
Onsite
Discovered 4 weeks ago
Account managementBusiness development
Key Skills for This Role
Account managementBusiness development
Full Job Posting
Requirements
- Bachelor’s degree or diploma in Hospitality Management, Business Administration, Sales & Marketing, or a related field is preferred.
- Minimum 3–5 years of hotel sales experience, with at least 1–2 years of experience handling MICE and/or Corporate accounts in a similar role.
- Previous experience within the Dubai/UAE hospitality market is highly preferred.
- Strong understanding of the MICE, Corporate, Groups, Meetings & Events, and hotel room sales segments.
- Established network of corporate clients, event planners, travel management companies, and business partners within the UAE market is an advantage.
- Proven ability to develop new accounts, negotiate commercial agreements, and achieve sales and revenue targets.
- Strong knowledge of sales techniques, account management, business development, and market analysis.
- Excellent communication, presentation, negotiation, and interpersonal skills.
- Strong commercial awareness with the ability to identify and convert revenue opportunities.
- Ability to work independently while collaborating effectively with the wider Sales & Marketing and operational teams.
- Proficient in Microsoft Office; experience with hotel PMS, CRM, and sales systems is preferred.
- Excellent written and spoken English; additional languages are an advantage.
- Professional appearance with a confident, proactive, and customer-focused approach.
Full Job Posting
- Develop and implement sales strategies to grow revenue from the MICE and Corporate segments.
- Proactively identify, prospect, and secure new corporate accounts, event organizers, conference planners, travel management companies, and other potential business partners.
- Manage and develop existing key accounts to maximize room nights, meetings, events, and overall revenue contribution.
- Conduct regular sales calls, client meetings, presentations, site inspections, and hotel familiarization visits.
- Prepare and present competitive proposals, quotations, corporate agreements, and negotiated rates in line with the hotel’s commercial strategy.
- Handle MICE and corporate inquiries professionally and ensure timely follow-up to maximize conversion opportunities.
- Maintain a strong sales pipeline and continuously identify new opportunities within the local and international markets.
- Work closely with Revenue, Reservations, Events, Banquets, Front Office, and other operational departments to ensure smooth execution of confirmed business.
- Monitor competitor activities, market trends, new business developments, and client requirements to identify revenue opportunities.
- Participate in networking events, trade shows, sales missions, exhibitions, and other business development activities as required.
- Conduct regular account reviews and maintain accurate client profiles, activities, opportunities, and production records in the hotel’s CRM/sales system.
- Prepare sales reports, forecasts, account production reports, and market intelligence as required.
- Ensure all contracted rates, credit arrangements, and commercial agreements comply with hotel policies and approved guidelines.
- Maintain strong relationships with decision-makers and key stakeholders within assigned accounts.
- Support the achievement of the hotel’s overall rooms, events, and total revenue objectives.
- Perform other sales-related duties as assigned by the Director of Sales or hotel management.
- Bachelor’s degree or diploma in Hospitality Management, Business Administration, Sales & Marketing, or a related field is preferred.
- Minimum 3–5 years of hotel sales experience, with at least 1–2 years of experience handling MICE and/or Corporate accounts in a similar role.
- Previous experience within the Dubai/UAE hospitality market is highly preferred.
- Strong understanding of the MICE, Corporate, Groups, Meetings & Events, and hotel room sales segments.
- Established network of corporate clients, event planners, travel management companies, and business partners within the UAE market is an advantage.
- Proven ability to develop new accounts, negotiate commercial agreements, and achieve sales and revenue targets.
- Strong knowledge of sales techniques, account management, business development, and market analysis.
- Excellent communication, presentation, negotiation, and interpersonal skills.
- Strong commercial awareness with the ability to identify and convert revenue opportunities.
- Ability to work independently while collaborating effectively with the wider Sales & Marketing and operational teams.
- Proficient in Microsoft Office; experience with hotel PMS, CRM, and sales systems is preferred.
- Excellent written and spoken English; additional languages are an advantage.
- Professional appearance with a confident, proactive, and customer-focused approach. Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
About Fairmont Hotels & Resorts
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