Sales Manager - Hospitality Carpet

Persol’S Snapshot

Location

Salary

Key Focus Areas

• Manage and grow existing customer accounts within the assigned market segment while proactively identifying and securing new business opportunities to expand market share and revenue for the carpet business.
• Monitor industry developments, competitor activities, customer preferences, and emerging market trends, providing regular market intelligence reports and strategic recommendations to management.
• Conduct comprehensive market research and analysis to identify target customers, assess market potential, evaluate competitive positioning, and support business growth initiatives.
• Identify, evaluate, and pursue relevant business opportunities through effective prospecting, networking, client engagement, and relationship-building activities.
• Consistently achieve or exceed sales targets and key performance indicators by delivering exceptional customer service, leveraging market insights, and implementing effective sales strategies.
• Build and maintain strong relationships with customers by understanding their business requirements, providing tailored product solutions, and ensuring a high level of customer satisfaction throughout the sales cycle.
• Investigate and resolve customer complaints and service issues in a timely and professional manner by identifying root causes, developing practical solutions, preparing detailed reports, and recommending corrective actions by communicating with the HQ.
• Demonstrate strong product knowledge, commercial awareness, and market expertise to effectively position products, negotiate contracts, and support customers in making informed purchasing decisions.
• Collaborate closely with internal teams, including operations, production, logistics, and management, to ensure seamless project execution, timely delivery, and fulfillment of customer expectations.
• Establish, develop, and maintain long-term strategic partnerships with architects, designers, contractors, developers, distributors, key industry stakeholders, and clients to strengthen business relationships and generate sustainable growth opportunities.
• Prepare sales forecasts, pipeline reports, and business development plans to support strategic decision-making and ensure alignment with organizational objectives.
• Represent the company professionally at industry events, trade exhibitions, networking forums, and client meetings to enhance brand visibility and identify new business prospects.

Requirements

• Minimum 5 years of sales experience in relevant field in Middle East.
• Hospitality carpets, commercial flooring, or hospitality interior products (furniture, fabric covering, tiling and other related materials) are preferred.
• Strong network within the hospitality sector, including hotel owners, operators, designers, and consultants
• Proven track record of achieving sales targets and developing new business
• Excellent communication, negotiation, and relationship management skills
• Willingness to travel extensively across the region

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