Sales Manager - Dubai Mall Fashion

About This Role

CHANEL continuously evolves in its search for perfection. In a demanding and constantly evolving context, the Sales Manager manages a team of versatile Fashion advisers with a strong stylistic sensitivity. Highly present on the floor, he/she follows his team in the different universes of the boutique to support them on a daily basis in their role as a true ambassador of Style and Brand Image and thus contributes to making CHANEL the ultimate reference in luxury. Combining strong leadership, a strong team spirit, a passion for Fashion and a strong results orientation and business acumen, the Sales Manager develops the individuals potential, excellence of the customer experience of his/her team and paves the way for success of his/her business activity. Enthusiastic, pro-active and attentive, he/she works closely with the Client Experience Manager team and the Boutique management and thus promotes collaboration and the successful achievement of results. Reporting to the Deputy Boutique Manager, you will contribute to the success of the boutique through ensuring excellent client experience, demonstrating proper planning, follow up and efficient leadership. The Sales Manager develops the potential of each individual team member and paves the way for success of his/her business activity. As a true ambassador of Style and Brand Image, the Sales Manager contributes to making CHANEL the ultimate reference in luxury.

Your main responsibilities are: Managing a team of Fashion Advisors

• Ensure the teams proper understanding and deployment of the House's strategy.
• Coach the team to bring it to a high level of style expertise and client experience.
• Federate and motivate the team towards the achievement of commercial objectives via regular one-to-one follow-up meetings.
• Maximize the potential of the individual, define the priority actions of individual skills development, and monitor them while ensuring regular communication to the Deputy Manager on this topic.

Driving the business and managing an activity

• In collaboration with Deputy Manager contribute to the development and implementation of the boutique overall business strategy.
• Oversee the compliance with Boutique procedures and the Boutique Charter.
• Pro-actively propose suggestions for a better client experience and boutique operational efficiency.
• Manage and monitor sales of an activity to ensure strong progress towards the goal.
• Assist in buying of the collections for the boutique while respecting the budget, the guidelines and the one boutique one story.
• Perform quantitative analyses to make recommendations related to business and product strategy.
• Set up action plans aimed at developing business and performance of his activity.
• Make regular reports to the Boutique Management.
• Ensure the visibility of the product line in collaboration with Visual Merchandising.
• Optimize inventory management and follow sell-through and inventory objectives for his category.

Being an ambassador of the brand

• With clients ensure consistent delivery of client experience in line with the brand guidelines and participation in client events.
• Always embody the environmental and societal values of the House and acts as an ambassador of the house.
• Use Chanel Brand Image as a filter in decision making.

You are energised by:

• You are results driven with excellent communication skills and strong leadership capabilities.
• Your solution-oriented and detail-oriented mindset in addition to your empathetic approach in complex and ever-changing environment.
• You are driven by developing people and supporting teams to grow and succeed together.

You will bring:

• Natural leadership and strong managerial skills Curiousity and innovative thinking.
• Comfortable in the field of coaching and formalizing individual action plans for development of his team
• Exemplarity, accuracy and detail-oriented mindset.
• Knowledge of fashion, style and current trends.
• Intercultural openness.
• Excellent spoken and written English skills are a must.

Position based in Dubai Mall