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Operations Coordinator - Dubai

CHANEL
Dubai, UAE
fulltime
Today
HRrecruitmentemployee relationsmanagement information systemsreportingdata analysis
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Overview

Position based in Watches & Fine Jewelry Boutique in Mall of Emirates, Dubai.

Context & Environment

As the Watches & Fine Jewelry Operations Coordinator, you will be responsible for the boutique stock management and logistics - inventory control, shipment coordination, reporting, and quality control - while also handling administrative tasks - permits, scheduling and supplier coordination - ensuring efficient operations in line with CHANEL's standards and procedures.

Key Partners

Reporting to the Watches & Fine Jewelry Deputy Manager, the Operations Coordinator has several key partners:

Internally: Sales Assistants, Fashion Operations Manager, WFJ Business Development, Administration and Operation.

Externally: WFJ Boutiques in UAE, suppliers and vendors.

Stock Management

  • Manage the stock flow within the boutique (deliveries, transfers, special orders, stock rebalancing, reserved products).
  • Coordinate WFJ logistics with Brinks, including high-value shipments and validation.
  • Plan rolling inventories in compliance with the House’s strategy and events.
  • Analyze inventory results and follow up on subsequent processes.
  • Share stock inventory report to finance on monthly basis.
  • Conduct stock quality control and report and coordinate pieces in aftersales care.
  • Manage PLV and aftersales care tools stock inventory (boxes, bags, ribbons, aftersales tools).

Administration****

  • Coordinate ordering of boutique supplies and reception of invoices in Coupa.
  • Processing and application of police and mall permits.
  • Prepare and maintain the monthly schedule in My Schedule App, including planning and managing team leaves.
  • Coordinate new joiner arrivals and support induction preparation.
  • Act as the main point of contact for maintenance and facility-related matters, liaising with the Store Planning team.

Boutique Operations

  • Managing the safe and back of house organization in line with CHANEL's standards.
  • Ensure that all procedures are respected and followed.
  • Propose and implement proactively new procedures if needed.
  • Follow best practices and process in the interest of the boutique efficiency.

Key Competencies & Requirements

  • You have excellent organizational and planning skills, with strong analytics skills.
  • You are proficient in using computer systems and digital tools.
  • Your ability to react quickly together with your excellent interpersonal skills will be real assets to succeed in this position.
  • Excellent spoken and written English skills is requested.

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