Sales Manager
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About the Role
Job post summary Date posted: 12 November 2025 Pay: From 5,000.00 (AED) per month Job description: Job description: About Us We are a leading global brokerage specializing in Foreign Exchange (FX) and Contracts for Difference (CFDs).
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Overview
Job post summary
Date posted:** 12 November 2025
**Pay:** From 5,000.00 (AED) per month
About Us
We are a leading global brokerage specializing in Foreign Exchange (FX) and Contracts for Difference (CFDs).
Our mission is to provide clients with innovative trading platforms, competitive pricing, and world-class support, ensuring long-term partnerships with retail and institutional traders worldwide.
Position Overview
The Relationship Manager (FX & CFDs) will be responsible for building, maintaining, and expanding relationships with retail and institutional clients.
This role requires in-depth knowledge of FX & CFD products, trading platforms (MT4/MT5), and client account management.
The ideal candidate will serve as a trusted partner to clients, ensuring high satisfaction while identifying opportunities for growth and retention.
1. Client Relationship Management
- Manage and grow a portfolio of high-value retail and institutional clients.
- Serve as the primary point of contact, handling queries and resolving issues promptly.
- Ensure clients receive excellent trading support, account guidance, and platform training.
- Proactively strengthen client loyalty and retention through regular engagement.
2. Business Development & Growth
- Identify and pursue opportunities to increase client trading volumes and wallet share.
- Support cross-selling of additional products, services, and platform features.
- Work with sales teams to acquire and onboard new clients.
- Contribute to client retention campaigns, events, and promotional activities.
3. Market & Product Knowledge
- Maintain a strong understanding of FX & CFD products, global financial markets, and trading trends.
- Provide basic market insights and updates to clients (without offering investment advice).
- Educate clients on trading platforms (MT4/MT5, WebTrader, mobile apps) and tools.
4. Compliance & Reporting
- Ensure all client interactions comply with regulatory standards (MiFID II, ESMA, FCA, CySEC, DFSA, ASIC, etc.).
- Assist in client onboarding, KYC/AML verification, and account monitoring.
- Maintain accurate records of communications and transactions.
- Prepare reports on client activity, feedback, and business performance.
5. Internal Collaboration
- Work closely with dealing desk, risk, compliance, and IT teams to support client needs.
- Provide client feedback to improve products, platforms, and services.
Key Requirements
- Bachelor’s degree in Finance, Economics, Business, or related field.
- 3–5+ years of experience as a Relationship Manager / Account Manager in the FX & CFD brokerage industry (Preferred)
- Strong knowledge of trading products, platforms (MT4/MT5), and brokerage operations.
- Excellent communication, interpersonal, and negotiation skills.
- Proven track record in client retention, upselling, and account growth.
- Ability to handle multiple client relationships in a fast-paced environment.
- Fluency in English; additional languages (Arabic, Mandarin, Russian, Hindi, etc.) are an advantage.
Preferred Skills
- Experience with CRM systems and client reporting tools.
- Knowledge of regulatory requirements and compliance procedures.
- Strong presentation and relationship-building skills.
- Ability to work under pressure during volatile market conditions.
What We Offer
- Competitive compensation package (fixed + performance incentives).
- Opportunity for career progression into Senior Relationship Manager or Business Development Manager roles.
- Exposure to global financial markets and advanced trading technologies.
- A collaborative, multicultural, and performance-driven work environment.
Job Types: Full-time, Permanent
Pay: From AED5,000.00 per month
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