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Partners Account Managers

Kira Financial Brokerage L.L.C
Dubai, UAE
fulltime
Mid-Senior
5 days ago
Client Relationship ManagementSales StrategyBusiness DevelopmentKey Account ManagementNegotiation SkillsCRM Software (e.g.
Free

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Client Relationship ManagementSales StrategyBusiness Development
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Overview

We are looking for experienced Partners Account Managers to acquire and manage Introducing Broker & Affiliate relationships.

This role focuses on partner acquisition, relationship management, and revenue growth while strictly adhering to regulatory guidelines.

Key Responsibilities

  • Acquisition of new partners (IB’s, affiliates, trading educators, and more)
  • Provide excellent Account management via telephone, email and WhatsApp
  • Explain trading products (Forex, Metals, Indices, CFDs) without providing investment advice to underlying clients.
  • Guide clients through account opening/deposit/withdrawal procedures, and MT5 platform.
  • Maintain and update leads in Partner Portal & CRM
  • Retention & Optimization of Partner relationships
  • Working with the team to ensure KPI’s are met.
  • Supporting and assisting all departments as required.
  • Follow compliance, suitability, and regulatory scripts

Requirements

  • **Multilingual (Arabic, Hindi, Urdu, Bengali, Spanish, etc.)**
  • Fluent in verbal and written English to a business standard.
  • 2–4 years of experience in Forex / CFD sales, customer support or partners role
  • Hands-on experience with FX CRM and MT5
  • Strong understanding of leverage, margin, spreads, swaps, trading products, IB rebates and master IB set ups.
  • Excellent communication and relationship management skills
  • Confident telephone manner.
  • Proficient in Microsoft Office, specifically Excel
  • Strong negotiation skills
  • Great listening skills
  • Excellent customer service skills

Preferred

  • Existing partner / affiliate / introducing broker network
  • UAE / GCC market experience

Compulsory

  • Willing to work in a regulated environment and observe the guidelines set by the relevant governing body.
  • A high level of professionalism and personal integrity.
  • **Salary & Benefits:** Competitive Salary and Commission Structure

**Job Type:** Full-time

**Location**: Dubai or remote

**Reporting to:** Global Head of Partnerships.

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