Sales Engineer - Maintenance Contracts - Fire Fighting Systems in Sharjah, UAE

Overview

Sharjah, UAE

Key Responsibilities

• Develop and pursue sales opportunities for maintenance contracts covering fire pumps, sprinkler systems, hydrants, hose reels, foam systems and associated equipment.
• Prepare commercial proposals, service scopes, quotations and contract documents in coordination with the commercial and technical teams.
• Provide technical assessments and solution proposals during pre-sales meetings, site surveys and client presentations; translate client requirements into viable maintenance plans.
• Maintain and grow relationships with clients, consultants and contractors; manage tender clarifications and negotiate terms to secure contracts.
• Support service delivery by coordinating with operations, spare parts, and site teams to ensure timely mobilisation, scheduled maintenance, emergency response and quality of work.
• Conduct technical inspections, identify defects and recommend remedial works; prepare detailed service reports and maintenance records.
• Ensure compliance with relevant standards and local authority requirements, and advise clients on regulatory and safety matters.
• Achieve sales targets and contribute to business development activities including price modelling, lifecycle cost analysis and value engineering for maintenance solutions.
• Provide clear handover documentation and technical briefings to operations for contract execution and continuous improvement.

Skills & Competencies

• Selling skills: Proven ability to sell service contracts and maintenance solutions, prepare commercial offers and manage client negotiations.
• Technical knowledge: Strong understanding of fire fighting systems (sprinklers, pumps, hydrants, foam systems, valves and alarms) and practical experience in inspection, testing and maintenance practices.
• Communication skills: Clear written and verbal communication for client-facing meetings, technical clarifications, reports and coordination across multidisciplinary teams.
• Problem solving: Practical, methodical approach to diagnosing system faults, developing cost-effective remedial plans and resolving site issues under time constraints.
• Strong organizational skills with the ability to manage multiple tenders, contracts and service calls while meeting deadlines.
• Customer-focused attitude with attention to detail and commitment to delivering high-quality service.

Requirements

• Bachelor’s Degree or diploma in Mechanical Engineering, Fire Protection, or a related discipline preferred.
• Minimum 3–5 years’ experience in sales or technical roles related to fire fighting systems and maintenance contracts, preferably within the UAE or GCC market.
• Demonstrable track record of winning and managing service contracts for fire protection systems.
• Familiarity with NFPA, UAE Fire and Life Safety Code and local authority requirements.
• Proficient with MS Office; experience with CRM/ERP systems and basic technical drawing review (AutoCAD) is an advantage.
• Valid UAE driving license and ability to travel to client sites across Sharjah and neighboring emirates.
• Excellent command of English; additional languages are desirable.