Sales Development Representative - Inbound (Spanish or English Speaker)

Role overview

What you will work on

• Partner with sales teams to reach out to and convert inbound leads.
• Use consultative selling to understand prospect needs and identify suitable solutions.
• Educate potential customers about CloudTalk's value proposition.
• Qualify leads and schedule appointments for sales, supporting a smooth handoff and optimized pipeline.
• Capture, manage, and track lead information in HubSpot CRM, keeping records clean and actionable.

What makes a good fit

• Some prior sales experience and interest in a sales career.
• Business fluency in English is required; Spanish is a plus.
• Proactive outreach and consistent achievement of SLAs and KPIs.
• Customer focus, active listening, and empathy to understand needs and build trust.
• Resilience and discipline in a fast-paced, high-volume environment.

Work arrangement

• The posting specifies four in-office days in Toronto at 320 Bay Street.
• The broader benefits copy says work arrangements depend on the team, which may use a hub or fully remote option.

Compensation

• The posting advertises CA $80,000 OTE with uncapped compensation; cadence is not specified.

About CloudTalk

Benefits

• Advertised benefits include unlimited paid time off, coaching, career development, possible equity, flexible hours, equipment, home-office allowance for remote roles, recharge days, fitness allowance, offsites, referral rewards, and private health insurance.