Sales Coordinator

Role overview

Responsibilities

• Prepare quotations, acknowledge purchase orders, and prepare additional quotes for scope changes or material supply.
• Check order documents for completeness and obtain customer acknowledgements and required documents.
• Prepare quotes requested by department heads, managers, and sales engineers; interpret customer RFQs.
• Prepare material requests for service jobs and coordinate installation, service, and troubleshooting work.
• Coordinate with sales, service, purchasing, and supply chain teams; follow up on material delivery.
• Enter orders, verify customer requirements and accuracy, and support on-time delivery.
• Keep customers informed about order progress, delays, and delivery dates.
• Gather invoicing documents; maintain customer interaction records, process customer accounts, and file documents.
• Document activities, perform data-entry and administrative work, and assist other units when requested.
• Provide informal team guidance and support; recommend changes to improve efficiency.

Requirements and experience

• The posting lists a degree, diploma, or high school education or equivalent, and also states that no degree is required.
• Two to four years of experience is specified; indoor sales coordination or administration experience is described as advantageous.
• Familiarity with Oracle-based sales systems, sales procedures, and practices.
• Excellent written and verbal English; Arabic is an advantage.
• Strong communication, presentation, customer-service, organization, and attention-to-detail skills.
• Professionalism, discretion with confidential information, and leadership capabilities are requested.
• Specialized or multi-skilled experience developed through job-related training and considerable on-the-job experience.

Role scope

• The role is an individual-contributor position that provides informal guidance and support to team members.
• Work is completed with limited supervision and may involve atypical problems addressed using established practices or procedures.

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