Sales Coordinator

Role overview

Duties and responsibilities

• Prepare quotations, acknowledge purchase orders, and ensure order documentation is complete; prepare additional quotes for scope changes or materials.
• Read and interpret customer RFQs and obtain complete documentation with customer acknowledgment.
• Prepare material requests for service jobs and coordinate installation, service, and troubleshooting work.
• Input and process orders accurately against customer requirements and delivery timelines.
• Follow up with Supply Chain on material deliveries and coordinate with Sales, Service, and Purchasing to process orders.
• Keep customers informed about delays and delivery dates; support customer satisfaction and completion of sales.
• Gather invoicing documents and maintain customer interaction, account, and filing records.
• Document work in line with company requirements and support other units when requested.
• Provide typing, data entry, and administrative or secretarial assistance as needed.
• Provide informal guidance to team members, recommend efficiency improvements, and address atypical problems using established practices.

Requirements and skills

• 2–4 years of experience.
• Familiarity with Oracle-based sales systems and sales procedures and practices.
• The posting lists degree, diploma, high school, or equivalent, but also states there are no degree requirements.
• Two years of indoor sales coordination or administration experience may be advantageous.
• Strong customer communication and presentation skills, customer-service orientation, organization, and attention to detail.
• Leadership, professionalism, discretion, and confidentiality are expected.
• Excellent written and spoken English; Arabic is advantageous.

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