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Sales Coordinator

Ferguson
Remote, USA
Full-time
Mid
Remote
Discovered 5 days ago

Full Job Posting

Responsibilities

  • Manage purchasing, order maintenance, and delivery timelines to ensure accurate and efficient order progression
  • Deliver world-class customer service through timely, professional communication with customers and internal partners via phone and email
  • Proactively communicate order status and provide updates to support a seamless customer experience
  • Manage multiple orders simultaneously in a fast‐paced environment while maintaining focus on the customer and appropriate urgency
  • Support customer satisfaction by ensuring accuracy, attention to detail, and timely processing of all orders
  • Identify opportunities to improve processes and contribute to overall service and operational efficiency

Qualifications

  • Prior experience in sales support, customer service, or a related field preferred
  • Proficiency in Microsoft Office: Excel, Word, PowerPoint, and Outlook
  • Results oriented with a strong customer service mindset
  • High attention to detail, demonstrated integrity and professionalism
  • Ability to quickly learn new systems, manage multiple tasks, and effectively prioritize work
  • Strong written and verbal communication skills
  • Ability to thrive in a collaborative and inclusive environment
  • Experience with Salesforce or other CRM software is a plus
  • At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
  • #Li-Remote
  • Pay Range:
  • Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.
  • $15.00 - $23.79
  • Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
  • This role is Bonus or Incentive Plan eligible.
  • Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
  • The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
  • Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
  • Equal Employment Opportunity and Reasonable Accommodation Information

Preferred Qualifications

  • Prior experience in sales support, customer service, or a related field preferred
  • Experience with Salesforce or other CRM software is a plus
  • This role is Bonus or Incentive Plan eligible.

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