Sales Associate

Role and employment

Mission and responsibilities

• Manage a sales channel, such as direct, online, or retail sales, and align channel strategy with business objectives.
• Identify business opportunities, set sales targets, and monitor performance metrics.
• Manage channel partner relationships, negotiate contracts, and provide training and support.
• Build relationships with decision-makers and influencers in complex customer accounts.
• Set sales-call objectives, deliver tailored presentations, analyze customer information, and agree on customer requirements.
• Represent the organization at industry events and build a sector network to gather market intelligence.
• Configure customer solutions and contractual terms, present proposals, and negotiate agreements.
• Manage pricing and terms projects and negotiate with strategic partners.
• Monitor business performance metrics and alignment with financial goals.
• Manage a contract portfolio, negotiate service-level agreements, and coordinate major contract activities.
• Oversee CRM implementation and maintenance and identify opportunities for improvement.
• Manage partner compliance and develop product education courses.

Qualifications

• Master's degree or equivalent level of education.
• Extensive experience to handle most situations and advise others.
• Experience in general supervision of more junior colleagues.

Additional role scope

• The role description includes technology, policy, regulation, or operational management subject-matter expertise.
• It calls for maintaining external accreditations and staying informed about regulations and industry practices through professional development.
• Activities must follow the company's diversity and inclusion guidelines.