Sales Associate
Role Overview
The Sales Associate with The Restaurant Store is responsible for delivering an outstanding level of customer service and support throughout a retail branch location. This role is dedicated to engaging with customers for the majority of the workday to ensure quick, accurate assistance and a positive in-store experience. The Sales Associate will drive daily sales by providing product recommendations tailored to customer needs, supporting customers in locating merchandise, and promoting store programs such as memberships, warranties, and service offerings.
Key Skills for This Role
Full Job Posting
Job Summary
The Sales Associate with The Restaurant Store is responsible for delivering an outstanding level of customer service and support throughout a retail branch location. This role is dedicated to engaging with customers for the majority of the workday to ensure quick, accurate assistance and a positive in-store experience. The Sales Associate will drive daily sales by providing product recommendations tailored to customer needs, supporting customers in locating merchandise, and promoting store programs such as memberships, warranties, and service offerings.
Job Location
- 8332 Cypress Plaza Dr, Jacksonville, FL 32256
- We only accept W-2 candidates, H-1B sponsorship is not available.
Responsibilities
- Engage in direct customer service and sales interactions for the majority of the workday, focusing on understanding customer needs and delivering accurate, timely support
- Serve as the first point of contact for incoming phone calls by providing prompt assistance, answering questions, and directing inquiries as needed
- Assist customers in locating products on the sales floor while offering informed product recommendations that align with their specific needs
- Promote and explain membership programs, warranties, and additional store services to enhance customer value and overall experience
- Maintain a clean, organized, and safe equipment display section through routine upkeep
- Communicate effectively with Sales Manager and Sales Team members to report stock needs, customer concerns, and operational issues that impact service
- Perform additional tasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goals
Physical Requirements
- Work is performed while standing and/or walking, up to and including 9 hours/day.
- Requires the ability to communicate effectively using speech, vision, and hearing.
- Requires the regular use of hands for simple grasping and fine manipulations.
- Requires regular bending, squatting, crawling, climbing, and reaching.
- Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.
Experience
Minimum of 1 year of relevant experience in retail and/or supply chain management
High school diploma or GED, or equivalent combination of education and experience
Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
- Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
- Strong analytical and problem-solving skills
- Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
- Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
- Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
- Service leadership approach with a demonstrated desire to exceed expectations
- Bilingual capabilities a plus
About The Restaurant Store
Your one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed our customers’ expectations by providing excellent hospitality, quality, and value.
Company Page
Benefits
- Medical
- Vision
- Dental
- PTO
- Paid Maternity Leave
- Paid Parental Leave
- Life Insurance
- Disability
- Dependent Care FSA
- 401(k) matching
- Employee Assistance Program
- Wellness Incentives
- Company Discounts
- AT&T & Verizon Discount
- Bonus Opportunities
- Accident Insurance
- Critical Illness Insurance
- Adoption Assistance
Available at HQ locations only
- On-Site Fitness Centers
- Dog-friendly Offices
Protect Yourself from Fraud
Interviews are scheduled via email, and job offers will only follow a face-to-face interview (either via Microsoft Teams or in-person). Email communications will originate from an @clarkinc.biz email address or another Clark Companies domain. If you have questions or concerns about the legitimacy of an interview or job offer, please reach out to us at [email protected] .
About The Restaurant Store
Parent group profile
Clark Associates
Privately held U.S. foodservice equipment, supplies, manufacturing, and distribution company serving commercial foodservice customers.
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