Sales Associate - Harrods

As a front line representative of our high jewellery maison, you will be responsible for maximizing the sales of all our unique and beautiful pieces.

You will also be accountable for ensuring each client receives an exceptional experience in line with our Van Cleef & Arpels values.

Achieve present sales objectives and targets

Develop network and clientele

Attend social functions within the community to generate new clientele; invite current and prospective clients to in-store events

Set up window displays and in-store displays each morning; assure displays are broken down each evening and products are stored in the safe nightly

Provide excellent customer service. Follow up on after sales service/ follow repair process from start to finish

Implement policies and procedures established by the company, i.e. security policy, consignment, after sales service, valuation request, Human Resources policies, etc.

Educate clients on Van Clef & Arpels' quality standards and product line

Maintain the aesthetic quality of the store

Previous experience in selling fine jewellery or high-end luxury product is preferred

Strong understanding of clienteling

Excellent computer skills

Strong attention to detail with the ability to handle multiple tasks simultaneously

Ability to establish and maintain effective relationships with customers and gain their trust and respect

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed into our enchanting world with trainings on our history, our know-how and our creations.

The recruitment process.. .

Send your application online.

If your profile matches our search, you will be contacted by our Talent Acquisition team for an interview. Along the recruitment process you will meet the Retail Director and HR Business Partner. Otherwise, you will receive an email to inform you that your application has not been successful.