Sales Associate-1
Role Overview
Retail Associates serve as brand ambassadors and support positive in-store customer experiences.
The role supports the Store Leadership team and Columbia Sportswear’s customer service and teamwork values.
Key Skills for This Role
Full Job Posting
About the position
Retail Associates serve as brand ambassadors and support positive in-store customer experiences.
The role supports the Store Leadership team and Columbia Sportswear’s customer service and teamwork values.
Responsibilities
- Answer questions about product features, benefits, and availability and learn customers’ needs and preferences.
- Demonstrate merchandise and recommend suitable options.
- Maintain visual merchandising, cleanliness, and safety standards; retrieve merchandise from store inventory locations.
- Process sales, returns, exchanges, and loyalty program transactions accurately.
- Receive, handle, replenish, and process incoming and outgoing products.
Qualifications
- One year or less of experience in a position or specialization.
- Skill operating inventory and point-of-sale systems and other retail software tools.
- Ability to communicate clearly with others.
- High school diploma or GED is preferred; no specific education is required.
Work conditions and schedule
- The role involves frequent movement and may require moving items weighing up to 40 pounds.
- The role may involve specialized equipment, dust, and noise.
- Availability for a flexible retail schedule is required; hours may change based on seasonal and location-specific business needs.
Benefits
- Part-time employees may receive employee assistance and wellness benefits and employee discounts.
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