Sales Assistant (UAEN ) - Retail ( ACE Hardware DFC)
About This Role
The Sales Assistant at Ace Hardware is responsible for maintaining a clean, organized, and aesthetically pleasing store environment to enhance customer shopping experiences. The role involves actively engaging with customers to drive sales, utilizing product knowledge and selling techniques. The position requires operating the POS system efficiently, managing inventory displays, and ensuring accurate pricing and ticketing. Success in this role is measured by meeting individual store targets and contributing to a collaborative team environment.
What You Will Do:
Customer Service
Provide high-level customer service both internal and external.
Be aware of product categories to assist and advise customers professionally.
POS Operation
Operate the point of sales system when required.
Maintain high accuracy in all transactions and follow cash operation procedures.
Product Knowledge
Actively learn about product uses and benefits to advise customers.
Increase revenue through add-on sales by recommending appropriate products.
Receiving Deliveries
Assist with the receiving and display of goods according to procedures.
Ensure product availability for customer purchase.
Ticketing & Pricing
Comply with in-store procedures for pricing and ticketing.
Ensure customers are aware of product prices and protect against loss due to incorrect pricing.
Merchandising Principles
Apply Merchandising Principles to maintain a corporate image and attractive store layout.
Initiate a cleaning program for assigned department to keep the store clean and tidy.
Other Events
Assist in events such as stocktake, new store openings, and product launches.
Participate in seasonal launches as required.
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