SALES ASSISTANT

Role overview

Sales and order support

• Prepare, process, and follow up on sales orders and related documents.
• Coordinate with internal departments on order status, deliveries, and customer requests.
• Follow up on pending orders and update the sales team.
• Support timely and accurate order processing.

Records and customer support

• Maintain accurate customer records, sales documents, and data in relevant systems.
• Help prepare basic sales reports and maintain sales records.
• Respond to routine customer enquiries and direct requests to the relevant team member when needed.
• Perform general administrative duties related to sales operations as assigned by the line manager.

Qualifications and experience

• High school diploma or equivalent.
• Zero to two years of experience in sales support, customer service, administration, or a related field; fresh graduates are welcome.
• Basic computer skills, including Microsoft Word and Excel.