Sales Assistant

About This Role

Job Requisition ID: 177011

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview Of The Role:

• The Sales Assistant at Ace Hardware is responsible for maintaining a clean, organized, and aesthetically pleasing store environment to enhance customer shopping experiences. The role involves actively engaging with customers to drive sales, utilizing product knowledge and selling techniques. The position requires operating the POS system efficiently, managing inventory displays, and ensuring accurate pricing and ticketing. Success in this role is measured by meeting individual store targets and contributing to a collaborative team environment.

What You Will Do:

Customer Service

• Provide high-level customer service both internal and external.
• Be aware of product categories to assist and advise customers professionally.

POS Operation

• Operate the point of sales system when required.
• Maintain high accuracy in all transactions and follow cash operation procedures.

Product Knowledge

• Actively learn about product uses and benefits to advise customers.
• Increase revenue through add-on sales by recommending appropriate products.

Receiving Deliveries

• Assist with the receiving and display of goods according to procedures.
• Ensure product availability for customer purchase.

Ticketing & Pricing

• Comply with in-store procedures for pricing and ticketing.
• Ensure customers are aware of product prices and protect against loss due to incorrect pricing.

Merchandising Principles

• Apply Merchandising Principles to maintain a corporate image and attractive store layout.
• Initiate a cleaning program for assigned department to keep the store clean and tidy.

Other Events

• Assist in events such as stocktake, new store openings, and product launches.
• Participate in seasonal launches as required.

Required Skills To Be Successful:

• Proficient in operating POS systems and handling transactions.
• Strong interpersonal skills for effective customer engagement.
• Ability to learn and apply product knowledge for sales enhancement.
• Attention to detail in maintaining store standards and inventory accuracy.

What Qualifies You For The Role:

• Completion of secondary school education.
• At least 2 years of experience in a retail environment.
• Strong positional understanding of retail operations.
• Ability to perform concrete tasks and report issues to higher management.

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…