Sales Advisor
Role Overview
The Sales Advisor engages customers, understands their requirements, recommends suitable products or services, and supports revenue growth.
The role focuses on customer relationships and delivering a professional customer experience.
Key Skills for This Role
Full Job Posting
Role overview
The Sales Advisor engages customers, understands their requirements, recommends suitable products or services, and supports revenue growth.
The role focuses on customer relationships and delivering a professional customer experience.
Responsibilities
- Welcome and engage customers through in-person, phone, email, or digital channels.
- Understand customer needs and present suitable offerings, features, benefits, pricing, and options.
- Generate leads and sales opportunities through referrals, follow-ups, and outreach.
- Manage inquiries, objections, negotiations, and purchase decisions; maintain customer follow-ups.
- Meet sales targets, conversion goals, and customer service KPIs; record activity in the CRM system.
- Identify upselling and cross-selling opportunities and share customer feedback and market insights.
- Prepare basic sales reports and contribute to team performance reviews.
Qualifications
- Diploma or bachelor’s degree in Business, Marketing, Sales, Communications, or a related field.
- At least 2 years of experience in sales, retail, customer service, client relations, or a related position.
- Strong communication, presentation, persuasion, and relationship-building skills.
- A proactive, customer-focused, target-driven approach; strong negotiation, problem-solving, and follow-up abilities.
- Comfort using CRM systems, Microsoft Office, and digital communication tools.
- UAE or GCC sales experience is advantageous; target-based sales experience is preferred.
What the employer offers
- Work with customers and high-value opportunities in a dynamic commercial environment in Dubai.
- Develop sales and client relationship skills, with opportunities for career growth and performance-based development.
- Join a motivated, customer-focused team.
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