Sales Account Manager (Remote)

About This Role

PulseMediaNL is seeking a motivated and relationship-driven Sales Account Manager to join our remote team. This role is essential in managing client accounts, driving sales growth, and building long-term customer relationships while ensuring a high level of customer satisfaction and business success.

Responsibilities Account Management & Client Relations

• Build and maintain strong relationships with existing and prospective clients
• Serve as the primary point of contact for customer accounts and sales inquiries
• Understand client needs and provide tailored solutions and recommendations
• Ensure a positive and professional customer experience throughout the sales process

Sales Growth & Business Development

• Identify opportunities to grow accounts and increase revenue
• Develop and execute strategies to achieve sales targets and business objectives
• Present products and services to customers through meetings, calls, and presentations
• Assist in negotiating contracts, pricing, and service agreements

Collaboration & Sales Support

• Work closely with internal teams to ensure customer needs are addressed effectively
• Coordinate with operations, support, and management teams to deliver solutions
• Provide customer feedback and market insights to support business improvements
• Maintain ongoing communication with clients regarding products, updates, and opportunities

Reporting & Administrative Support

• Maintain accurate account records and sales activity within CRM systems
• Track sales performance, account activity, and customer engagement metrics
• Prepare reports, forecasts, and account updates for management
• Follow established sales processes and contribute to operational efficiency

Requirements

• About the Ideal Candidate
• 2–4 years of experience in sales, account management, or a similar role
• Strong communication, negotiation, and relationship-building skills
• Customer-focused mindset with excellent problem-solving abilities
• Ability to manage multiple accounts and priorities effectively
• Strong organizational and time-management skills
• Professional, proactive, and results-driven attitude
• Comfortable working in a remote environment
• Familiarity with CRM platforms and sales tools is a plus
• Basic proficiency in Microsoft Office Suite or similar tools
• High school diploma or equivalent required; additional education in business or sales is a plus

**What We Offer**

• Meaningful contribution through client engagement and sales growth
• Remote-first flexibility to support work-life balance
• Opportunities for professional growth and career development
• Collaborative and supportive team environment
• Competitive compensation aligned with experience
• Long-term stability within a growing and customer-focused organization

**Diversity & Inclusion** We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and empowered to contribute. All qualified applicants are encouraged to apply.